Australia Job Openings
Bodyfocus Wellness Centre
Medical Receptionist (full-time or part-time position) – Bodyfocus Wellness Centre
Rouse Hill
FULL TIME & PART TIME
October 23, 2024
Key Responsibilities:
- Efficiently schedule patient appointments, both in-person and over the phone
- Promptly and courteously answer incoming calls
- Warmly greet patients upon arrival and manage check-in processes
- Liaise with external professionals, including specialists, GPs, and case managers
- Manage patient documentation, including scanning and updating medical records, referrals, and specialist correspondence
- Proficient with HICAPS and Medicare claims, as well as POS payments
- Ensure daily reconciliation of payments
- Maintain the cleanliness of the clinic during operational hours
- Perform other duties as directed by the Practice Manager
- A minimum of 3 years of experience in a medical, specialist, or allied health practice
- Strong attention to detail and ability to multitask in a fast-paced environment
- Experience with Prac Suite practice management software is highly desirable
- Familiarity with HICAPS and POS payment systems
- Ability to work independently and as part of a team, handling pressure with professionalism
- Exemplary customer service skills with a patient-first approach
- Proficiency in Microsoft Office and general computer skills
- Strong communication skills, both written and verbal
- Strict understanding of patient confidentiality and privacy
- Flexibility to cover additional shifts as required
- Monday to Friday: 8:00 am – 7:00 pm
- Saturday: 8:00 am – 12:00 pm(You may be required to close on some shifts)
Benefits:
- On-site staff parking available
Job Types: Full-time, Part-time
Pay: $33.00 – $40.00 per hour
Experience:
- Customer service: 1 year (Preferred)
- Medical receptionist: 3 years (Required)
- Australia (Required)
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