• Mixed Duties role (Reception, Practice Management & Secretarial Duties)
• Join our friendly and supportive existing Administration Team
• Permanent, Part-Time (62 Hours/Fortnight) – Weekday Shifts Only
• Excellent Facilities & Location - Premion Place, Level 9, 39 White Street, Southport QLD 4215

The opportunity
As a Day Hospital Medical Secretary on a permanent part-time basis (62 hours/fortnight), you’ll join a truly connected team at Icon Cancer Centre Southport.

This is an amazing opportunity to be part of an organisation that not only provides exceptional patient care, but holds a proud and supportive work environment for you to succeed.

Thing’s you’ll be doing:

Main Reception & Practice / Secretarial

• Working as part of an administration team to support a large group of doctors daily
• Rotating duties of front reception Day Hospital reception, rotating early and late shifts.
• Answering telephone calls and responding to enquiries
• Process patient admission to the hospital, check private healthcare details and collecting excess and co-pays as required.
• Collecting funds for NIL / Over Sea’s patient’s at completion of their apt.
• Welcoming patients, collecting, and entering personal details and referrals are up to date.
• Ensuring patients details are checked and updated on a regular basis
• Ensuring that patients arrivals are marked and manage wait room functions for both medical practice and day hospital as needed
• Organise theatre/hospital bookings in CHARM & Totalcare booking systems.
• Liaise with patient admission teams in regards to change of treatments and eligibility.
• Maintaining and managing patient information
• Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities.
• Modelling and promoting Icon's vision and values.

About you:

• Experience with Medicare, DVA and Private Health Insurance
• Excellent organisational and time management skills
• Exceptional communication and interpersonal skills
• Proficient in Microsoft Office, particularly in Word and Excel
• Delivery of excellent client service (to internal and/or external clients)
• Possessing basic knowledge of medical terminology

About Icon:
Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand, Asia and UK. With over 3500 employees our Australian cancer services division is made up of 6 day oncology hospitals, 32 radiation oncology centres and 10 comprehensive centres offering, medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy.

Icon is dedicated to providing exceptional cancer care to communities across Australia. Given the size of Icon, we can provide extensive opportunities within an ideal environment to progress your career, access far reaching opportunities and be part of an innovative market leader at the forefront of cancer care.
Want to learn more about our Southport Centre? https://iconcancercentre.com.au/centre/southport/

Here’s why our people choose us:

Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.

Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.

Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.

Opportunity, at Hand: We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.

Extra benefits for YOU:

• Career-Enhancing Training: Access dedicated, industry-recognized training courses to boost your career.
• Competitive Remuneration & Professional Development: Enjoy a structured career pathway and competitive pay.
• Rewards & Recognition: Be part of a valued rewards program that acknowledges your hard work.
• Exclusive Discounts & Cashback: Save on hundreds of brands with our Ignite app.
• Flexible Work Arrangements: Benefit from flexible options, including hybrid work environments, compressed work weeks, and varying start-finish times.
• Novated Lease Options: Access convenient vehicle financing through our partner Rem Serv.
• Paid Parental Leave: Enjoy paid parental leave as a permanent employee.
• Wellness Support: Utilize resources and tools to balance your psychological and physical health.
• Global Opportunities: Explore exciting international opportunities as part of Icon’s expansion.
• Middleton Scholarship Program: Apply for our internal scholarship to support your professional development.

We’re excited for you to join us!
At Icon, build relationships that matter. Apply Now because At Icon, You Can.

Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.

Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs) including COVID-19. Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPD’s.