Australia Job Openings

Creative Activation

National Program Executive

Melbourne

CONTRACT

October 24, 2024

Company Description
Creative Activation are the number one retail partner in Australia and New Zealand for Merchandisers, Sales Teams, Brand Ambassadors, Mystery Shoppers and Auditors.

Job Description
CGL – Retail Services is the retail marketing division of the Clemenger Group. With our two market-leading brands, Creative Activation and Clemenger Field Marketing, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and auditing.
Clemenger Group is an endorsed Work180 employer of choice, recognised for our commitment to helping women thrive by raising workplace standards.
About the Role:
If you are looking to launch your career in client/account management within Field Marketing, then this is the perfect place to kick start your career!
We are looking for a client focused and confident individual that isn't afraid of jumping straight into the deep end and working in a fast-paced environment. As the National Program Executive, you will build strong partnerships with internal and external stakeholders to achieve optimal service levels for the client.
Time Management, attention to detail, and juggling conflicting priorities are essential in this role; if you can work under pressure, you will find this role an interesting and challenging opportunity!
Benefits:

An attractive total salary package is on offer
Ongoing training and support
Individual professional development pathways
Great company culture

Primary Responsibilities:

Develop and manage operational processes and procedures to ensure efficient and effective field and client timelines
Communication management and supervision of client and field priorities
Ensure timelines agreed between client and field team are adhered to
Effective communication between client and field team to ensure desired outcomes are met
Work closely with the Program Manager to develop and implement minimum reporting standards
Understand patterns and risks in data and provide insights to Account Manager
Manage Web based reporting site
Present analysis and recommendations on areas of opportunity within the program
Priorities tasks and manages time effectively to drive personal productivity
Assist with ad hoc management / client requests where needed (store visits / follow up
Manage client queries with urgency and is thorough and professional in follow up and communication
Display resilience and perseverance when confronted by challenges and setbacks
Radiate positivity to influence, build and drive effective relationships

About You:

Previous experience in a Client or Sales Coordinator role is desired
Previous field or retail experience will be highly regarded
Ability to resolve issues, adapt to change and refine processes
Strong IT skills (MS Office skills especially Excel)
Ability to prioritise and manage time effectively
High level of written and oral communication skills
Strong attention to detail

What’s Next?
If you’re ready to join a high performing team in the retail environment, then APPLY NOW!
Please note only short-listed candidates will be contacted.

Additional Information

Completes tasks thoroughly with high attention to detail
Highly process-driven and comfortable with tight deadlines
Able to prioritise workload and remain calm under pressure
Outcomes-focused and applies urgency when required
Constantly seeking to improve and add value
Adapting to change and delivering consistent success in a fast-paced business

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