CFC Team Member

We are extremely excited to share with you an opportunity to be a part of the Customer Fulfilment Centre (CFC), one of our large scale dedicated online facilities.


Click here to take a glimpse of our Customer Fulfilment Centre and the role you play as an Online Team Member.


As a CFC Team Member, your main responsibility will be ensuring you pick quality products online customer orders and loading it onto trucks at a fast pace. Team members may be trained and work in multiple departments across a CFC. These departments include Replenishment, Dispatch, Fulfilment, Fresh and Inventory. Shifts and hours may vary depending on order rosters.


The Woolworths Customer Fulfilment Centre has been purpose built to service our online customers. This new look format store provides greater benefits to our online customers through enhanced range and faster delivery.


This role best suits a candidate that enjoys working in a physically demanding and repetitive role. This role will require the successful applicants to lift up to 18kgs repetitively throughout the duration of their shift. As a part of creating a safe working environment, all candidates for this role can expect to undergo a pre-employment medical check as part of the recruitment process.

Woolworths, a job is never just a job

It’s the start of something bigger. There are over 128,000 of us, in the biggest cities and the tiniest towns. And each of us have an important role to play. If you have a passion for great customer service, a hunger to make a tangible difference and you’re looking for a place to develop, you could be who we’re looking for.

Who we are

Joining Woolworths Supermarkets means being a part of the the wider Woolworths Group, which includes the businesses of Big W and Woolworths NZ. Which means you won’t have one opportunity with us, you’ll have thousands.

Why work with us

Whether you’re starting out, already on the way to achieving your goals or at the top of your game, we can help you build a brilliant retail career: If you’ve got goals, we’ve got all you need to succeed. You’ll find over a thousand career options, plus the learning encouragement and support for you to grow. We’re a team that is there for each other. By working alongside people you can learn from, you’ll grow and develop in a fun, supportive environment. Working with a diverse range of people in an industry facing rapid change, you’ll gain real-world experience and grow as a person. Whether it’s making customers smile, supporting Aussie farmers, or playing an important role in your local community, you’ll be doing a little good every day at Woolworths.

When you will be needed

This site operates 24 hours a day, and meeting the needs of our customers is our number one priority and right now and we'll looking for team members to work shifts between Monday Wednesday and Thursday 7:30am - 12:30pm

What makes you right for Woolies

As a CFC Team Member you have the opportunity to make our customer experience is enjoyable every time as part of your role will be to ensure on-time departure of home delivery trucks. A key part of your role is to coordinate customer orders to make sure they are physically available and ready to go out the door on time, thereby ensuring delivery to our customers in their own homes at the time they selected.


As a CFC Team Member you will work in a fast paced, cooperative team environment, where you will enhance the customer shopping experience. Your positive attitude and strong initiative will allow you to coordinate customer orders onto our trucks and be physically out the door on time to meet customer deliveries.


The right attitude is everything....


• Genuine passion for food & shopping
• Customer first mentality
• Love of teamwork and growing with others
• Flexible and adaptable to change
• Willing to work and reliable


As a part of creating a safe working environment, all candidates for this role can expect to undergo a pre-employment medical check as part of the recruitment process.


Endless possibilities with Woolworths Group


We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’


Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.


Everyone belongs at Woolworths Group


Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.


We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.


You can learn more about working with us on Linked In or via www.wowcareers.com.au . #LI #work180.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.