JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:
We are now on the lookout for an Operations Manager too join our Richmond Quarter based team, working on a new mixed use development which has a mix of retail and residential

You will be responsible for proactively supervising the day-to-day activities to ensure that the precinct is operating to the optimum, with maintenance, capital works and tenancy deliveries being performed with minimal disruptions to the tenants.

An overview of the role:
Risk Management – Ensure implementation and completion of risk management program requirements to meet the agreed KPI.
Work Place Health and Safety Legislation – ensure that all operations and maintenance functions conform with Building Code of Australia and other relevant statutory accountability.
Maintenance – ensure that the various systems, plant and equipment, surface finishes, structure and surrounds are correctly serviced to the manufacturer’s specifications.
Budgets – actively contribute to the budgeting and business planning process for the property.
Management of Contractors – ensure all contractors satisfy the insurance requirements as required under the company’s Public Liability Policy. Ensure all work of contractors conforms with Work Safe procedures and all legislation. Written notice of rectification service shortcoming is required.
Tender of Contracts – In consultation with the Sustainability Operations Manager and the Property Services Supervisor, periodically re-tender service agreements and contracts.
Tenancy Fit outs – assist the Retail Business Manager and direct the Property Services Supervisor in the control and co-ordination of tenancy fit out works and landlords works.

Sounds like you? This is what we are looking for:
Proven experience in the supervision of the broad spectrum of building services with emphasis on retail assets and their systems including fire systems, electrical, mechanical and building intelligence.
OH&S, Customer Satisfaction
Has experience working in retail related asset or retailer environment
Leadership skills, with demonstrated ability to lead a team.
Outstanding interpersonal and negotiation skills.
A good level of financial aptitude and computer literacy, with the ability to expand these skills as necessary.
Competent in the operation of Building Management Systems
Contract and contractor supervision and negotiation
Financial management, budget preparation & development

What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number AFREQ384824
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.