Australia Job Openings

Queensland Health

Operations Specialist

Brisbane

August 30, 2024

The role:
To provide high level technical direction, support and advice to maintain defined enterprise service levels in one or more technology domains.
Is this the opportunity for you?
The ideal applicant will be someone who can demonstrate the following:

Demonstrated ability to develop and promote Information Technology Service Management (ITSM) processes based on the ITIL framework, primarily incident / problem / change / release / configuration management. (SFIA Code: ITMG 5, USUP 4; PBMG 5; CHMG 4)
Demonstrated technical expertise and experience in the following technology domains to analyse ICT system issues and contribute to the design and implementation of appropriate solutions and improvements. (SFIA Code: SYSP 4; TECH 4, HSIN 5)
Office 365 Collaboration Services
Microsoft Exchange
Email Security technologies
System automation and Power Shell scripting knowledge
Well-developed oral and written communication skills to enable effective interaction in individual and group situations and the ability to maintain relevant registers and develop reports for management. (NHS Effective and Strategic influencing - SFIA Code RLMT 4)
Ability to meet service delivery targets and implement quantifiable service improvements by coordinating multiple tasks within agreed priorities, time frames and working unsupervised. (NHS Drive for Results)
Proven ability to work in a team environment developing and maintaining effective working relationships with team members, other technical specialists, applications specialists, vendors and stakeholders. (NHS: Collaborative Working)
Previous experience in supporting large Collaboration platforms preferred.

About e Health Queensland:
e Health Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.

Benefits of working with e Health Queensland:
By joining e Health Queensland, you will work within a fast-paced, challenging, and supportive environment where every employee plays a critical role in our ongoing success.

You will enjoy a variety of benefits, including:

Competitive salary + generous superannuation and leave loading.
Flexible working arrangements
Diverse work culture
Career training and development

To apply for this exciting opportunity, submit your resume and a covering letter giving detail of your skills and experience relevant to the position.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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