• Create and implement tailored after-sales support for Normet equipment, encompassing service agreements, recommendations for on-site spare parts management and suggested spares, as well as proposals for spare parts service kits, technical upgrades, and new technologies.
• On-site consignment stock management (when applicable) for spare parts and components
• Technical support and extended warranty offerings.
• Training packages as an add-on to commissioning.
• Management of used equipment sales and rental offerings.
• Development and commercialization of SBL linked to EQ and GCCT where possible.

• Work alongside the Key Accounts Manager and Service Support Manager to manage major accounts
• Coordinate with the Normet Branch Manager and local / international Normet technical teams
• Provide customer training on the Normet parts store and Link 1 programs
• Collaborate closely with the Equipment (EQ) Sales team throughout the sales process to identify future capital and after-sales opportunities
• Support the Branch Manager in developing targeted campaigns to drive sales growth.

• Maintain a robust service portfolio, including tracking leads and opportunities through CRM systems
• Ensure customer fleet data is accurate and up to date and provide regular monthly updates and reports on sales activities and progress toward targets
• Proactively identify opportunities to introduce EQ and GCCT business lines to support customers holistically

• 10+ years of equipment site sales experience in mining or civil industries
• Account Management experience with a proven track record of results, customer satisfaction and exceeding sales goals
• Trade or mining background or qualification in Sales/Business (desirable)
• Familiarity with mine site equipment management processes and customer site departments
• Experience with Normet equipment (desirable)
• Willingness to travel up to 50% of the time within the designated territory
• Strong negotiation, communication, and presentation skills.
• Experience with CRM systems and sales analytics tools.
• Proficient in Microsoft Office Suite and ability to read CAD engineering drawings.
• To be considered for this opportunity, you must have full working rights in Australia, visa sponsorship is not on offer on this occasion.

• Opportunity to join a renowned Global OEM and be part of an industry-leading team
• Competitive salary plus bonus plan
• Flexible work arrangements
• Join a dynamic and inclusive team dedicated to driving success and supporting employee growth
• Employee Assistance Program, Rewards & Recognition, and Years of Service Programs
• Access to an expansive global network of manufacturing, mining and sales specialists to draw upon
• Training and professional development including access to global training programs.

About Us