Australia Job Openings
The Star Entertainment Group
Porter Valet - The Star Gold Coast
Gold Coast
CONTRACT
September 23, 2024
As a Porter Valet, you will be naturally confident with a clear understanding of what it means to deliver a truly unique guest experience. In this role, you will be responsible for providing outstanding service to our guests by answering all types of enquiries, handling of guest arrivals and departures, including assisting with their luggage.
This is a fantastic opportunity where you will build memorable connections with both our guests and hotel teams.
A few of your responsibilities:
- Efficient and courteous handling of all guest arrivals and departures, including transport, delivery and storage of guest luggage
- Assist with guest enquiries and requests, ensuring familiarity with the property, hotels, guest rooms, restaurants, bars and casino
- Park and collect guest vehicles promptly as required
- Provide general information on the Gold Coast and surrounding areas
- A warm and welcoming approach to delivering exceptional customer service
- Excellent communication skills and meticulous grooming
- A sound knowledge of the local area and Gold Coast events
- Open Australian drivers license
- Flexibility to work across a 24/7 roster
As a seasoned expert in customer service, you understand the essence of delivering world-class service. With exceptional communication skills and a positive attitude, you’re poised to excel in this role.
Your role will be pivotal in shaping the success of our Hotels at The Star. Join us in making a difference.
What we can offer you:
- Complimentary meal on site every day including hot meals, sandwich bar and more
- Uniform laundered and ready for you daily on property
- Discounted parking available
- Competitive Hourly rate, plus penalty rates for weekends and public holidays
- Up to 30% discounts across award winning restaurants and accommodation
- Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
- Supportive leadership team
- Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
Our culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It’s your time to SHINE!
Click on the link below to make your next career move with The Star.
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