At BIGW, a job is never just a job.


It’s the start of something bigger. There are over 15,000 of us, in the biggest cities and the tiniest towns. And each of us have an important role to play. If you have a passion for great customer service, a desire to make a real difference for families and you’re looking for a place to develop, you could be who we’re looking for.

• Join a highly energetic and innovative team
• Be part of the key function of business transformation journey
• Enjoy a workplace flexibility culture
  

BIG W X-ness


The BIG W XTeam is made up of an innovative and forward-thinking bunch representing one of Australia’s biggest retailers. We parter across our exco system to start our digital transformation journey.


We welcome challenges and co-create solutions to deliver consistently good customer experiences.


We come from diverse backgrounds, but share a common purpose to make a real difference for our families.


The Role


An exciting opportunity to join the BIG W X team as Product Manager. In this role, you will bring the BIG W purpose & strategy to life by partnering with the DLT to develop the roadmap. Lead the delivery of the BIG W’s Digital Strategic Initiatives roadmap through the development, launch and optimization of our products and operating models (people, process and systems capabilities) and through driving the change management required to embed those initiatives.

• Partner with external vendors and internal Woolworths group teams to scope, architect and deliver new capability and integrating into our existing Technology architecture.
  
• Partner with internal stakeholder teams across the digital ecosystem to define, design and execute digital roadmap initiatives.
  
• Understand the strategy and direction for all Pick up related projects so can, together with the business stakeholders, drive the development of the Digital roadmap for our Pick up related products and services
  
• Together with the business teams define, document and prioritise epics, stories, acceptance criteria and release mapping with consideration & managing of dependencies and early benefit realisation.
  
• Lead teams by communicating compelling messages and stories to initiate support from the team and business to make decisions
  
• Actively manage the risks, timelines and dependencies associated with the delivery of Digital initiatives. Seek active feedback and pivot as required. Ensure transparency of key decisions, progress and risks/issues at all times.
  
• Bring the broader teams on the journey. Ensure team capability is developed, launched and embedded in a scaleable, sustainable way
  
• Monitor performance and customer insights, lead implementation reviews and drive initiative continuous improvement. Spot and act on opportunities to extend and iterate on existing experience capability.
  
• Educate and support the digital capability development of our teams. Act as an advocate for our capability and products across BIG W.
  
• Drive and foster an innovative team environment to maximise the contribution of business SMEs and the Squad. Partner with Scrum Master and Team to collaborate, problem solve and deliver initiatives in an effective and efficient manner.
  
• Develop as an agile Product Owner that adapts to change and is focused on the customer whilst being a champion to Agile ways of working.
  
  

About You


As an experienced professional from a digital and ecom background, you will have strong understanding of digital customer journey and service delivery. You will be passionate about continuously improving BIG W’s digital offers for our customers through collaborating and co-creating with stakeholders across business functions.

• Background in as a Product Manager
• Previous Experience in an ecom business platform
Trusted business partner in a fast-paced environment

If you meet a number of the requirements, but not all, we encourage you to submit your application.


What's in it for you?

• Leading and contributing to the key element of BIG W Transformation journey
  
• An attractive remuneration package including base, super and bonus
  
• Opportunity to collaborate with some of the brightest and best minds in Australia both across BIG W and Woolworths
  
• Tech options - Woolworths is the largest employer of Google Apps in Australia, are early adopters of Agile and have BYOD options too
  
• An exciting career - as our business grows, so do the opportunities for our people
  
• Flexibility and work-life balance policies that will help you thrive
  
  

Joining the Group


As part of the wider Woolworths Group, we care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage and we are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion.


As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.


If you meet a number of the requirements, but not all, we encourage you to submit your application. You can learn more about working with us on Linked In or via https://www.linkedin.com/company/big-w/?view As Member=true .


Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. BIG W is not responsible for any fees related to unsolicited resumes.