Company Description

• 
  Full-time role
  
• 75 hours per fortnight
  

At Beyond Bank you are encouraged to grow your career and we are here to support you along the way.

We already know you LOVE working at Beyond Bank and that you share the same vision - not to be the biggest bank, but the best bank for relationships, striving to create and return value for our customers and communities, and through this, help to change lives.

Job Description
We currently have an exciting opportunity to join our growing Batemans Bay team. The Relationship Advisor is responsible for advocating Beyond Bank Australia’s core values and to deliver an exceptional customer that is aligned to our Customer Ownership Strategy whilst achieving individual performance targets that contribute towards the overall branch performance.
In the role you will

• Provide a local customer owned banking experience to new and existing customers
• Proactively connect customer needs to Beyond Bank’s offerings through excellent listening skills
• Manage general enquiries and provide sound advice and information to our customers
• Contribute to a high achieving team environment with your commitment to success and strong work ethic
• Manage customer bank accounts, including opening, closing, and overseeing transactions
• Collaborate with specialists in the business to deliver the best solution for the customer

Qualifications
You're a caring and customer-focused person excited to learn and grow. You value integrity, especially when handling customer information. Your teamwork and commitment to improvement will help us prioritize our customers' needs and satisfaction.

• Excellent customer service skills
• A passion for building lasting customer relationships and serving the local community
• Able to work in a dynamic customer service environment
• Excellent problem solving and analytical skills
• Banking or Financial services experience desirable, but not essential

See yourself in our team
Reporting to the Senior Relationship Manager, you will be joining the Batemans Bay Branch, a group of dedicated professionals who work tirelessly to provide exceptional support to our customers. Whether you are working face-to-face, or over the phone, you will be committed to ensuring that our customers receive the best possible experience with their banking needs.

Additional Information
Next steps
If you are interested in this opportunity – would love to hear from you. For more information, please email recruitment@beyondbank.com.au


Head to my Link and click on Careers to apply for the role. Refer to user guide on the My Link homepage for instructions on how to apply.

Please ensure your current leader is aware you are applying for another role in the business as this is important for succession planning and talent management.


You’ve got this!

Applications close 12/11/2024
This position is classified as a Category B
As a certified B Corp we are using our business as a force for good.
By applying for this opportunity you are providing consent for Beyond Bank Australia to conduct all pre-employment screening checks (APRA, ASIC, Bankruptcy, National Criminal History Check, VEVO, Adverse Media Check and Reference Checks) at the expense of Beyond Bank Australia.