Are you passionate about innovation, drones, and photography?
Do you love working with people and thrive in fast-paced environments?
Then D1 is the perfect launchpad for you!
About D1
D1 Store stands uniquely as Australia's First and Only Authorised Retail Store. Since 2017, we’ve opened up 8 Stores (including 2 Flagships) across Australia and are rapidly expanding! We don’t just sell, we also offer exclusive services such as trade-ins, rentals, maintenance & training.
Our success has been driven by our unrivaled customer service, product knowledge, and ethos where we’ll always find a solution to a problem! We’re looking for driven staff to join our stores and help us achieve our vision of becoming the only destination for DJI in Australia!
Your Role with Us
As a product specialist, your role is fun, challenging and exciting.
You’ll be placed on our show floor where you’ll mostly engage with our customers face to face but will deal with the occasional phone call and email. Your responsibility will be to ensure you make the most of every sales opportunity, and provide tailored solutions to the customer's needs whilst keeping the showfloor neat & presentable!
Key Responsibilities

• Achieving store based KPIs.
• Deliver exceptional customer service whilst juggling multiple tasks or customers.
• In-Depth product Knowledge of DJI Products & Services (not necessary at the beginning!)
• Be able to demonstrate the different products on offer including test flying the drone.
• Assisting in our New Pilot Experience Training sessions hosted on Thursday Nights.
• Answering emails & phone calls.
• Assist customers setting up their drone for the first time & troubleshooting common issues.
• Embrace our core values of being customer oriented, driven and seek continuous improvement.

What We Offer

• Exclusive staff discounts on DJI products!
• Free rentals of our range of DJI products.
• Incentives and prizes for beating Individual KPIs (eg. Gift Cards, Drones)
• Incentives and prizes for beating Team KPIs (eg. Team Dinner)
• Continuous support and growth within a sales and retail environment.
• Work with the latest in drone and gimbal technology.
• Be a part of a growing company with plenty of opportunity for career growth in our other departments including full time positions in Management, Marketing, Accounting, Aftersales, Warehousing, Enterprise and D1 Labs!

About you

• A passionate, dedicated individual who has a desire to learn and self-improve.
• Retail & Sales experience is ideal, but not necessary.
• Interest in drones, cameras and technology is ideal, but not necessary.
• Outstanding listening, communication, and people skills.
• Good personal presentation and a positive, can-do attitude

Are you ready to take off? Submit your application today for consideration!
Successful applicants will be contacted for the next steps. Don't forget to include your drone and other sales/technology experience in your cover letter to help us better understand your qualifications. Join the D1 team and let your career soar to incredible heights!
Job Type: Casual
Pay: Up to $35.00 per hour
Expected hours: 8 – 38 per week
Benefits:

• Employee discount
• Employee mentoring program
• Professional development assistance

Schedule:

• 10 hour shift
• 8 hour shift
• Afternoon shift
• Day shift
• Evening shift
• Morning shift
• Public holidays
• Rotating roster
• Weekend availability

Supplementary Pay:

• Penalty rates

Work Location: In person