Australia Job Openings

Right at Home

Scheduler and Administrative Officer

Perth

FULL TIME

August 28, 2024

Description

We are looking for a superstar scheduler to join our Right at Home Perth Northern Suburbs and Perth West Coast team on a permanent full-time basis .
We welcome an experienced, resourceful, and inspired team player. This role is instrumental in delivering high-quality care to our clients by ensuring timely and accurate rostering of staff. Our clients remain at the forefront of what we do. We build strong lasting relationships with our clients, offering continuity and personalised care.

Our Culture
We highly value our employees. We acknowledge and appreciate the dedication and contribution of our team members by investing in them and their future. You can expect continuous learning and ongoing acknowledgment and reward for high performance.

About us
Right at Home is one of the leading providers of quality in-home care in Australia. Our mission is “to improve the quality of life for those we serve”, ensuring we provide person-centred care to our clients. We support people living with complex and post-operative care needs, dementia and cognitive decline, seniors, and adults living with a disability. Our services help clients to remain safe and independent in their own home.

Benefits:

Employee rewards program
Learning and development opportunities
Work for a family-owned business that genuinely cares about you
Work-life balance
Great team environment

About the role

Maintain effective and efficient rosters, with client's needs as the focus allocating shifts to most appropriate staff
Answering phone calls and assisting with client and stakeholder enquiries
Input client requests for services using Visual Care software
Ensure compliance with all relevant legislation, standards, and regulations.
Liaison with brokers, other referral sources, staff members, carer staff, clients and their families as needed
Ensure all client contact is managed in an empathetic, friendly, engaging and patient manner to quickly build rapport, trust, and confidence with your stakeholders.
Assisting with administrative tasks as needed
On-call on a rotating roster

About you

Demonstrative experience in scheduling and rostering in the Home Care and Community setting
Understanding of the SCHADs award, ensuring compliance
Confident working in a fast-paced environment
Strong professional communication and customer service skills
Developed time-management skills with the ability to multitask to meet competing priorities and deadlines
Proficient in Microsoft Office and Visual Care or other rostering software
The ability to use initiative, work independently and collaboratively
Understanding of the local geographical area

Qualifications

Essential:

Current Australian National Police Check
Current First Aid and CPR certificate
Valid driver's license and your own reliable registered vehicle
NDIS check or willingness to obtain

Preferred Skills

Understanding of the local geographical area
Cert III in Home and Community Care, Aged Care, or Disability.
Flexibility and a can-do attitude
A genuine and caring approach

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