About Us:
At LONGEVIE, we specialize in providing high-quality cosmetic treatments with a focus on client satisfaction, safety, and innovation. Our team is dedicated to delivering an exceptional experience to our clients through professional expertise and state-of-the-art treatments and technology.
Position Overview:
We are seeking a personable, organized, and professional Receptionist/Secretary to be the welcoming face of our clinic. This role is essential in creating a positive first impression, managing front desk operations, and supporting administrative tasks to ensure smooth daily operations. If you have a passion for customer service and are excited about the cosmetic industry, we encourage you to apply.
Responsibilities:

• Greet clients warmly and professionally, ensuring a welcoming atmosphere.
• Answer, screen, and direct phone calls, emails, and messages.
• Schedule and manage appointments, including follow-up and reminders.
• Maintain client records accurately and confidentially.
• Handle client inquiries about services, pricing, and booking procedures.
• Process payments, manage billing, and oversee financial transactions at the front desk.
• Coordinate with staff and practitioners to manage appointment schedules and client flow.
• Maintain the cleanliness and presentation of the reception and waiting areas.
• Assist in managing office supplies and stock for reception and treatment rooms.
• Support administrative tasks, including data entry, filing, and document organization.
• Ensure compliance with clinic protocols, including health and safety standards.

Qualifications:

• Qualifications in office administration are a plus.
• Proven experience as a receptionist, secretary, or in a similar role, must be in a healthcare or cosmetic setting.
• Proficiency in Microsoft Office Suite and scheduling software.
• Excellent verbal and written communication skills.
• Strong organizational skills with a high attention to detail.
• Ability to manage multiple tasks and handle client interactions with professionalism and empathy.
• A warm, friendly demeanor and the ability to stay calm under pressure.
• Must be discreet and able to uphold privacy and confidentiality.
• Visa with rights to work in Australia.

What We Offer:

• Opportunity to work in a fast-growing, dynamic industry.
• Supportive and collaborative work environment.

How to Apply:
Please submit your resume and a brief cover letter explaining why you are a fit for this role. Applications can be sent to longeviereception@hotmail.com .
Job Types: Full-time, Part-time
Pay: From $70,000.00 per year
Expected hours: 20 – 40 per week
Benefits:

• Employee discount

Schedule:

• 8 hour shift

Supplementary Pay:

• Christmas bonus
• Overtime pay

Experience:

• Customer service: 1 year (Preferred)
• Receptionist: 1 year (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In person