Australia Job Openings

Mona Farm

Senior Events & Accommodation Manager, Remote Role

Braidwood

September 23, 2024

This position can be done remotely. Whether you are from Sydney, Canberra, Melbourne or somewhere in between, our focus is finding the right candidate – your working environment/conditions can be flexible.
The role of Senior Events and Accommodation Manager has been developed to support our events and accommodation team in delivering exceptional customer service and high- quality planning and coordination across Mona Farm, Cedar Lodge and several guest houses located in Braidwood town.
The successful candidate will have a positive and hands-on attitude, impeccable organisation skills, high attention to detail, proven experience working remotely and have a genuine passion for event planning. The successful candidate will join a dynamic team that is passionate about and committed to delivering exceptional experiences for our guests.
The Senior Events and Accommodation Manager will report to the Event Planning Team Lead.
About you
  • Must have a minimum of 3-5 years’ experience in a similar role in the food and beverage, accommodation or event management industry
  • Be a strong communicator with both excellent written and verbal communications skills, with the ability to interact with key stakeholders, senior management & clients alike
  • Have excellent personal presentation
  • Maintain a positive, driven, and enthusiastic demeanour
  • Be self-driven and motivated to work independently
  • Be proficient in the suite of Microsoft Office programs
  • Have excellent organisation skills and the ability to multitask
  • Thrive in a fast-paced environment
  • Have a genuine commitment to the customer experience
  • Have a genuine passion for event coordination
  • Must be eligible to work in Australia
Duties include (but are not limited to)
  • Main point of planning contact for upcoming events and weddings
  • All pre-event management for weddings, corporates and private events
  • Preparing event briefs and providing a comprehensive pre-event handover for onsite team
  • Fostering relationships with clients to encourage repeat business
  • General reservations & accommodation customer service and bookings for Mona Farm, Cedar Lodge and offsite guest houses
  • Invoicing guests for accommodation
  • Preparing contracts and event terms and conditions
  • Gathering feedback to analyse customer satisfaction and event success
  • Implementing menu and beverage changes
  • General office administration and phone support when required
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