Australia Job Openings

Qantas Airways Limited

Senior Manager, Operational Transformation

Melbourne

FULL TIME

September 2, 2024

Develop and orchestrate holistic change strategies as part of our Operations team
Collingwood Head Office location
Permanent full-time opportunity

If you’ve ever thought about a career in aviation — now is the perfect time to take off with Jetstar! We are undertaking one of the biggest recruitment campaigns in our 20-year-history. Join us during an exciting period as we welcome more state-of-the-art aircraft, launch new international routes and continue our mission to help more people take off through low fares.

Join our team as the new Senior Manager, Operational Transformation and lead the Operational Transformation suite of projects (direct and indirect across Ops business units), identifying opportunities and delivering benefits, including Fuel Efficiency, Strategic Cost Efficiency and Operational excellence across Jetstar Operations.

You will be accountable for:

Delivering key programs of work in line with the Operational Strategy whilst maintaining alignment with the safety and business goals of Jetstar Airways
Program governance, including an overall view of initiative/project/program's progress across operational business units
Delivery of the Jetstar Fuel an Operational Efficiency program and Jetstar’s contribution to the Qantas Group Operational Efficiency and Sustainability goals and targets. Delivering a target of 1.5% year on year efficiency improvements
Establishing a high performance framework for improved ways of working, effective decision making and performance management
A cultural shift across operational teams, embedding an always on cost culture, awareness of business cost drivers, low-cost best practice and developing a culture that celebrates cost innovation
Management of the Operations annual projects and investment planning process including the effective development of business cases, prioritisation of investment requests and inclusion in the budgeting process
Development of annual operational cost transformation targets for operational business units
Working with the Operational Leadership Team to lift capability in key areas, including ways of working, effective decision making, prioritization of work and performance management
Facilitate key Operational forums including crafting the strategic narrative, aligning key topics and managing the agenda pipeline
Coaching and developing a team of direct and indirect project managers, uplifting project, analytical, governance and diagnostic capability across Operational business units
Reporting of operational transformation projects, costs, benefits and progress
Representing Operations in cross functional business initiatives and transformation forums

To be considered, key skills will include:

Relevant tertiary qualifications in business or related discipline
Minimum 10 years of relevant work experience in aviation operations, management consulting, investment banking, or in-house advisory preferred
Minimum 5 years’ experience managing a team
Strong strategic and commercial acumen with demonstrated ability to link strategic design and delivery
Demonstrated experience leading and developing high performing teams
Experience in leading change in a fast- paced operational environment
Experience catalysing and delivering large-scale change at a portfolio level
Financial and data analytics
Highly self-motivated with a positive attitude and a commitment to delivering results
Strong commercial acumen with the ability to think big picture and understand potential outcomes
Excellent strategic and commercial skills
Outstanding leadership skills
Excellent coaching and mentoring skills
Continuous improvement and change management capabilities
Strong communication skills and the ability to influence others building positive working relationships
Capacity to generate and sustain senior leader strategic alignment and delivery

About Jetstar

The Jetstar Group has airlines in Australia, New Zealand, Singapore and Japan. Launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 250 million passengers. Collectively we now offer more than 5000 flights a week to more than 85 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft.

Our Culture

Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.

Our Benefits

Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.

Inclusion and Diversity

Jetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or accessibility requirements, we encourage you to advise us at time of application.

If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.

Applications Close: 17th September 2024

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