Australia Job Openings

Queensland Health

Senior Payroll Officer

October 15, 2024

Key Responsibilities Include:
  • Analyse, investigate and resolve complex payroll processing problems to meet agreed time standards.
  • Accurately perform payroll functions including rostering and HR master data maintenance in a timely manner.
  • Process master data and rostering adjustments in payroll systems in accordance with payroll standard business processes and relevant industrial legislation.
  • Work collaboratively with other team members within Payroll Services to ensure efficient quality client focused services are provided, by mentoring and providing advice or assistance as required
  • Identify skills gaps within the team and provide advice to management on development areas as required.
  • Build and maintain relationships with line managers, other payroll service teams and clients of Payroll Services.
  • Lead the team in liaising with clients and responding to customer enquiries to meet resolution timeframes.
  • Provide accurate data and reporting to line managers to enable efficient workforce management.
  • Contribute to achieving processing efficiencies and business improvement to optimise customer service and improve service delivery.
Key Competencies:
You will be assessed on your ability to demonstrate the following:

  • Demonstrated knowledge of contemporary Human Resource Management issues, as well as the ability to access and interpret relevant industrial awards, agreements, statutory regulations and legislation relating to payroll.
  • Demonstrated advanced conceptual, analytical and problem solving abilities in relation to complex payroll and establishment issues including utilising a risk management approach to the prioritisation and management of complex cases.
  • Proven ability to support and mentor payroll staff and contribute to ongoing individual and team development and effectiveness and the achievement of agreed performance objectives.
  • Demonstrated advanced interpersonal, communication and client services skills with a diverse range of clients.
Qualifications, registrations and other requirements:
While not mandatory, a relevant qualification would be well regarded.

How to Apply:
  • Your resume, including the names and contact details of two referees who have a thorough knowledge of your capabilities, work performance and conduct within the previous two years, and it is preferable to include your current, immediate or past supervisor.
  • A one-page covering letter informing the panel of your skills, personal qualities and motivation for applying.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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