Req ID: 70683
Department: Small to Medium Enterprise Banking WA/SA/NT
Division: Australia Commercial
Location: Perth
About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

At ANZ, our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things– whether they’re buying a home, building a business or saving for things big or small.

As a Senior Relationship Manager your role is to manage and build strong relationships with your portfolio customers, and drive portfolio growth through customer acquisition, cross- selling and referrals.

We’re seeking people to join our team who are passionate about pursuing a career that enables them to support SMEs which represent around 98% of Australian business and are the life blood of our economy. You’ll be part of a collaborative team working towards a common goal: to improve the financial wellbeing and sustainability of our customers. ANZ’s Commercial banking division is investing in our people, data, digital and online channels to improve our ability to deliver customers’ needs quickly and give them the confidence to start, run, grow, or transition their businesses.

Australia Commercial has won Canstar’s Small Business Bank of the Year for a record eight times.

Role Location: Perth WA

Role Type: Permanent, Full-time

What will you bring?

To grow and be successful in the role, you will ideally bring the following:

Demonstrate mastery of specialisation, skills and capabilities within the required domain experience of the role
Acting in the best interest of the customer and applying a customer-centric approach
Proactively developing and maintaining a detailed understanding of customer business and financial needs
Providing customers with appropriate solutions
Collaborating with Product Partners and other internal stakeholders to design, structure and execute deals
Building and maintaining strong external networks with a strong focus on COI and origination
Structuring deals in conjunction with relevant product and specialist teams
Managing a portfolio of Specialist customers
Coaching and growing an Assistant Manager direct report
Establishing strong and effective relationships with Commercial peers, Risk, and cross-divisional stakeholders (e.g., Institutional)
Supporting and driving the significant transformation within Australia Commercial to improve customer and banker experience

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

. You can apply for this role by visiting ANZ Careers and searching for reference number 70683.

Job Posting End Date

23 July, 11.59pm, (Melbourne Australia)