Australia Job Openings
Axsys
Senior Support Analyst
Melbourne
October 11, 2024
About the Team
The Opportunity
We're looking for hardworking, driven and results-focused technical support professionals! Our team takes great pride in helping every single one of our partners - and they are looking for like-minded individuals to join them in their quest to do so!
What You'll Do
- You will be taking cases from our business partners, providing leading business and technical support to resolve and eliminate issues that may restrict users from taking full advantage of their MYOB products.
- Provide support to Level 1 support team members
- Provide an authentic, knowledgeable and effective experience for all of our partners.
What will you bring?
- Understanding of accounting processes is essential
- Experience working with ERP software desirable
- Understanding of IT (networking, Windows, installation of software, operating systems, server environments)
- Strong analytical skills that translate to excellent troubleshooting and solution skills in business applications
- An understanding of the Saa S and AWS environment
We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.
MYOB are an equal opportunity employer and we champion diversity. Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At MYOB we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. Moving to ‘Culture Add’ means adding team members who not only value MYOBs standards and workplace culture, but also bring an aspect of diversity that positively contributes to MYOB. So, if you’re excited about this role, or about MYOB, we’d still love to hear from you!
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