Are you looking for a role where you can make a difference?
SYC help people to gain and sustain work opportunities at over 50 locations throughout Australia. Our vision is wellbeing, opportunity, and independence for everyone.
We are seeking a dynamic and experienced Employment Services Site Manager to lead our team at Wantirna South on a full-time, permanent basis.


In this role, you will lead, train, and support a team of Employment Coaches. You will be responsible for actively identifying and promoting opportunities, enhancing service delivery to best meet the needs of participants to achieve positive outcomes.


Your day- to-day activities will include:

• Managing and supervising the daily operations of the employment services site.
• Developing and maintaining relationships with external stakeholders in your region to enhance service delivery.
• Monitoring and evaluating the effectiveness of employment services programs.
• Providing supervision, coaching, training employees to ensure high-quality services.
• Monitoring performance metrics and ensure compliance with organisational objectives.
• Identifying areas for continues improvement and implementing strategies to enhance service delivery.

About You
As someone who is highly organised and enjoys creating a positive working environment, you will be able to apply your leadership skills, manage change and innovation in service. You will be passionate about developing relationships with key internal and external stakeholders, including management at all levels.
The successful candidate will demonstrate:

• Proven capability of leading a successful driven team.
• Previous experience in Employment, Community Services or Business Services Management or a related field.
• The ability to plan, manage and monitor outcomes, targets, and budgets.
• Well-developed problem-solving skills and the ability to prioritise competing demands.
• Excellent communication skills and the ability to develop effective cross-cultural relationships and be respectful and responsive to the needs, values, and experiences of others.
• Knowledge of Government Employment Services, contractual requirements and KPI’s and Health and Safety legislation.

For this role, you will need to:

• Be willing to complete a Working with Children Check, National Police Check and Bankruptcy Check.
• Have possession of a current valid Driver’s License, willingness to drive, and your own registered vehicle with a 4–5-star ANCAP safety rating.
• Prepared to work from, or be located at, any SYC site.
• Be eligible to work in Australia.

Why join Team SYC?

• Generous achievement incentives on offer for high performers
• Increase your pay with Salary Packaging options.
• Enjoy an additional day off to celebrate your Birthday*
• Access an additional one week of paid leave each year, through SYC loyalty leave*
• Stay healthy with discounted Corporate Private Health Cover
• Access our free and confidential Employee Assistance Program
• Access to special discounts on memberships and fitness activities through Goodlife, Fitness First and Zap Health Clubs.
• Enjoy special benefits with Beaurepaires.

• Qualifying periods and terms apply.

About us
SYC exists so everyone can succeed.
SYC is a non-profit human services organisation, we invest back unto the Australian community, helping tens of Thousands of people vert year with housing education and employment.
To learn more about us, visit our website: https://www.syc.net.au/services/employment/employment-services


If you are a self-motivated and compassionate leader with a passion for helping individuals to find employment, we encourage you to apply for this exciting opportunity.
To apply please complete the application process by clicking the Apply Now button.
We’re proud to be a Circle Back Initiative Employer, and we commit to responding to every applicant.


SYC is an Equal Opportunity Employer and is proud of our diverse workforce. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We encourage Aboriginal and Torres Strait Islander people, and people with disability to apply.
If you require assistance completing your application, please contact our recruitment team who will be happy to support you via careers@syc.net.au.