Introduction:
Star Aviation is Australia's most dedicated Ground Handling service provider, partnering with a number of Airlines and Airports. We pride ourselves on being big enough to manage, yet small enough to care.

Description:
This role is responsible for delivering Baggage Handling services on behalf of Star Aviation to Airline customers.

Service Delivery

• Deliver services on behalf of Star Aviation customers, ensuring compliance and safety regulations are met to the highest standards at all times.
• Load and unload passenger luggage and air cargo, bulk and/or containers/pallets, onto carts and/or dollies and the airport belt system.
• Responsible for courteous, prompt, accurate and careful handling of customer baggage, airfreight and company material, onto carts and/or dollies and the airport belt system.
• continuous lifting, loading/unloading, sorting and transfer of baggage, freight and company material.
• Represent both the Airline and Star to the highest-level ensuring customer satisfaction.
• Report to the on shift Bagroom Supervisor in a timely manner on any issues or activities likely to influence operations or relations with airline customers.
• Ensure compliance with all Uniform & PPE requirements.
• Other duties as requested by your Manager.

Management of GSE

• Ensure the safe and secure operation of all equipment.
• Report equipment malfunction to the Supervisor on shift.
• Where qualified, operate Ground Service equipment (GSE) in accordance with correct procedures.
• Test all relevant equipment for serviceability before commencement of every shift and ecord results.

Skills and Experiences:
Essential

• A valid Australian driver license.
• Physically fit and able to bend and perform manual lifting

Desired:

• A valid Aviation Security Identification Card (ASIC), or the ability to successfully obtain one.
• A valid authority to Drive Airside Card (ADA), or the ability to successfully obtain one.
• Competent in the operational requirements of Cabin Cleaning
• Understanding of the aviation industry

Skills

• Competent in the operational requirements of Baggage Handling
• Physically fit and able to perform lifting and bending
• Understanding of the aviation industry
• Excellent organisation and time management skills
• Working in a high-pressure environment and to strict timelines
• Customer focus to deliver exceptional service
• Ability to adapt to changing priorities and situations
• Able to work well in a fast-paced team environment
• Health and Safety Training
• Manual Handling procedures
• Capable of Incident Report writing, in plain and clear English