ABOUT US

Winc is a company that exists to inspire millions of people in Australia with new and better ways to work and learn. From office, school, facilities and safety essentials, services like print and marketing, to demonstrating what more is possible with our technology and workspace solutions, Winc has a wide product range that can be tailored to our customers’ needs.

ROLE PURPOSE

The Tasmania DC Operations Manager is responsible for planning, directing, managing and improving the operational capacity of the DCs within the remit to. Lead all aspects of the Distribution Centre strategically and operationally through safety, service, cost and people. Manage with a Best Practice perspective and drive continuous improvement to enhance business execution and growth. Headline responsibilities include:

• Drive the strategic direction of the DC in line with company Values.
• Provide strong, visible and consistent leadership in accordance with company goals and objectives.
• Develop and maintain appropriate relationships with the customer to facilitate the successful accomplishment of company objectives and performance indicators.
• Leadership excellence and accelerated capability development regarding best practices, compliance, safety, budgeting, planning and people engagement.
• Ensuring strong working relationships are maintained with Sales, Supply Chain Planning, Customer Service & Transport leadership teams.

KEY ACCOUNTABILITIES

Safety

• Promote a safe environment daily, celebrating safety achievements and ensuring Zero Harm culture.
• Ensure compliance with WHS policies, regulations, and procedures, collaborating with the national safety team for site safety initiatives.
• Lead the Site Safety Committee, incident investigations, and safety observations, promoting best practices and timely corrective actions.

Service

• Champion customer service excellence, aligning team performance with customer needs and business strategies.
• Drive innovative solutions, competitive differentiation, and accurate inventory outcomes to meet and exceed service KPIs.
• Cultivate customer and supplier relationships to enhance service performance and Winc’s value proposition.

Commercial Focus

• Develop and manage budgets, maximizing return and minimizing unplanned expenses.
• Ensure timely, accurate reporting and create a continuous improvement culture, working with national teams to benchmark and drive performance.
• Lead process improvement initiatives to enhance cost efficiency and service levels.

Best Team

• Demonstrate inspirational leadership by living company values and fostering a high-performance culture.
• Align team objectives with business goals, providing coaching, mentoring, and succession planning.
• Ensure effective communication, collaboration, and consistent application of policies across the team.

WHAT WE LOOK FOR

Qualifications and Experience

• Proven success in leadership roles within warehousing and logistics operations, with hands-on experience in high-volume, SKU-level environments.
• Strong commercial acumen in budgeting and finance, with demonstrated turnaround experience.
• Diploma-level qualification in logistics, warehousing, or supply chain (preferred).
• Proficient in WMS, labour management, TMS, and intermediate MS Office skills.
• Excellent communication, influencing, and decision-making skills, with a proven ability to manage key stakeholders.
• Strong project management skills, commercial acumen, and a solid understanding of OH&S and Industrial Relations legislation.

Key Characteristics and Competencies

• Embodies company values: collaboration, continuous improvement, professionalism, and accountability.
• Challenges the status quo, driving innovation and continuous improvement.
• Demonstrates analytical confidence, problem-solving skills, and a focus on achieving business outcomes.
• Applies policies fairly and consistently, with strong workforce coordination and organisational skills.
• Business-savvy, with expertise in labour, inventory, contractor, and warehouse management systems.

WORKING WITH WINC

• We believe we’re better and smarter together and our values reflect our commitment to creating a welcoming, diverse and inclusive environment.
• We all reap the rewards of diversity with gender equity across teams, senior management and internal promotions as just the beginning.
• We are committed to First Nations empowerment and support and clear on our responsibility to take action to address the imbalance in opportunities.
• We are focused on working towards a more sustainable future with our Winc Social Agenda - our plan to make a difference across six pillars of social responsibility (Safe Work Practices, Gender Equity, First Nations Empowerment and Support, Climate Change, Responsible Packaging/Management of Waster and Ethical Sourcing).
• We’re passionate about setting our people up for success and providing the training, tools and environment to enable you to perform your best and develop your career at Winc.
• We take care of our people through our internal Mental Health First Aider network, free access to our Employee Assistance Program, and generous leave entitlements to support you through the various priorities and stages of life (e.g. Lifestyle Leave, Volunteering Leave, Cultural Awareness Leave, Sorry Business Leave, Paid Parental Leave, Domestic Violence Leave).
• And finally, there’s plenty of perks! Our much loved quarterly Our Heroes recognition program, team discounts, corporate partner discounts. People say it’s a really collaborative and supportive environment – why don’t you be the judge?

We are passionate about First Nations employment and encourage First Nations Peoples to apply.