Qube

The Qube Cadet Program | Fleet Support & Customer Service Officer | Outer Harbor

FULL TIME

October 14, 2024

Job no: 495937
Work type: Full time
Location: South Australia, Australia
Categories: Cadet / Trainee
About us
Qube is Australia’s largest integrated provider of import and export logistics services with a market capitalisation of around $6.5 billion as at 30 June 2024. We operate in over 200 locations across Australia, New Zealand and South East Asia with a workforce of more than 10,000 employees.
Our purpose is to help our customers, communities, industries and people to Thrive through a relentless focus on our five priorities – Safety, Wellbeing, Planet, Opportunity and Performance. Our business is comprised of two core divisions: the Operating Division, and Qube’s 50 per cent interest in Patrick Terminals, Australia’s leading container terminal operator. The Operating Division comprises two business units: Qube Logistics and Infrastructure and Qube Ports and Bulk.
About the role
Position: Terminal Coordinator Cadet
All of our cadets have the opportunity to choose if they would like to further their education while completing the program, with a number of certificates available, including:
  • Cert III in Business
  • Cert III in Driver Operations
  • Cert III in Supply Chain Logistics
  • Cert III in Information Technology
Location: Outer Harbor, SA
Status: Full-time
Duties
  • Plan the daily transport function of your portfolio of customers ensuring delivery/receipt of cargo is completed within allocated timeslots and account requirements
  • Ensure all customer requirements are met by the recording of special instructions, ie. Reefer temperatures, delivery times, correct sizes of containers, correct timeslots are allocated to containers
  • Update customers with reference to the imposition of additional costs ie. Storage/penalty costs
  • Effectively respond to all customer enquiries/issues directed to the bookings area via phone/email
  • Problem solve using own initiative, keeping Qube customers and major clients updated with progress on transportation issues
  • Data management by inputting and extracting information from System Maximas with 100% accuracy
  • Create and provide accurate client booking and release details as requested
  • Allocate jobs to drivers throughout the shift to achieve operational requirements ensuring equality between all drivers shown at all times
  • Provide drivers with required delivery paperwork
  • Set up requirements for shift bulk runs and transshipments as required
  • Track and record all trailer drop outs to reduce risk of equipment loss
  • Working as a team, seeking advice and communicate effectively across all sections of the business to resolve transport problems as they arise
Who we are looking for:
  • Enthusiastic and motivated individuals eager to learn and grow
  • Strong communication and problem-solving skills
  • Team players with a can-do attitude
  • Recent school leavers or individuals looking to kick-start their logistics career
  • Passion for the dynamic world of logistics
What we offer:
  • Comprehensive training
  • Mentorship
  • Career advancement
  • Competitive remuneration
  • Real- World experience
Benefits
  • Up to 50% off gyms, studios, active wear, healthy meals, supplements, recovery and more through the Qube Fit program.
  • Discounted health insurance
  • Special paid leave to participate in volunteering activities
  • Unlimited access to employee assistance program delivered through Telus Health
  • Generous paid parental leave for eligible employees
  • Ongoing learning, development, and training opportunities for employees
Qube recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from people of all genders, ages and backgrounds. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected on their unique strengths and characteristics.
If you want to invest in your future and we will help you reach your full potential.

Advertised: 15 Oct 2024 Cen. Australia Daylight Time
Applications close: 15 Nov 2024 Cen. Australia Daylight Time


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