Your mission

Key Responsibilities:

Sales Support:

• Provide administrative support to the Sales team in daily operations.
• Assist with preparing and editing documents, reports, and presentations.
• Handle correspondence and communication with clients and internal teams.

Lead Management:

• Maintain and update the lead management system with accurate and current data.
• Assist in tracking leads and following up to ensure timely and effective communication.
• Support the preparation of sales proposals, contracts, and related documentation.

Sales Coordination:

• Organize and coordinate sales events, meetings, and travel arrangements.
• Assist in implementing sales strategies and initiatives.
• Collaborate with sales and marketing teams to enhance outreach efforts.

Client Relationship Management:

• Act as a point of contact for clients in the absence of Sales Executives.
• Assist in building and maintaining strong relationships with prospective clients.
• Handle client inquiries and provide excellent customer service.

Reporting and Analysis:

• Support the collection and analysis of sales performance data.
• Prepare reports and presentations on sales metrics.
• Provide feedback to help refine sales strategies and processes.

Your profile

• Minimum of 2 years of experience in a similar role, ideally supporting sales or client services.
• Strong organizational and time management skills.
• Proficient in Microsoft Office Suite (Word, Excel, Power Point, Outlook).
• Experience with CRM systems (Salesforce, Hub Spot) and other digital tools is a plus.
• Ability to multitask and prioritize tasks effectively.
• Fluent in English (C1 level); additional languages are an advantage.

Why us?

• Be at the forefront of data innovation and Blue Chip companies as clients.
• Work with a passionate team committed to helping our clients make data-based decisions.
• Opportunities for professional development and growth within a truly global enterprise.
• Possibility of a home office arrangement, supporting flexible work.
• Additional days off and budget for your personal and professional development and wellbeing.
• Be part of a multicultural team of highly motivated individuals.

About us

World Data Lab is a pioneering company that produces globally consistent and reliable forecast data on consumer demand. Our data is utilized by businesses worldwide, predominantly in the FMCG, retail, and financial services sectors. We offer our data on a subscription basis, providing critical insights that drive business decisions.

World Data Lab’s headquarter is located in Vienna, Austria. Satellite offices are located in Washington D.C., USA and Nairobi, Kenya with teams located on 5 continents.