Background:
The OSCE has a comprehensive approach to security that encompasses politico-military, economic and environmental, and human aspects. It therefore addresses a wide range of security-related concerns, including arms control, confidence- and security-building measures, human rights, combating human trafficking, national minorities, democratization, policing strategies, counter-terrorism and economic and environmental activities. All 57 participating States enjoy equal status, and decisions are taken by consensus on a politically, but not legally binding basis.

The OSCE Secretariat in Vienna assists the Chairpersonship in its activities, and provides operational and administrative support to the field operations, and, as appropriate, to other institutions.

The OSCE Secretariat's Department of Management and Finance (DMF) is responsible for managing the material and financial resources of the Organization. The objective of DMF is to provide efficient and effective management of non-staff resources in support of OSCE programmatic activities. It provides policy guidance on the management of OSCE financial and material resources and develops and maintains OSCE Financial Regulations and Rules and Financial Administrative Instructions. DMF consists of Budget and Finance Services, Mission Support Section, Information and Communication Technology Section and the Risk Management, Compliance and Information Security Unit.

Information and Communications Technology Services (ICTS) Section is responsible for the delivery of Information and Communications Technology (ICT) in support of the core business of the OSCE. This includes the management, operation, implementation, support, and maintenance of ICT projects, systems, and infrastructure, and the delivery of ICTS support services to the Secretariat. ICTS provides corporate ICT services, ICT policy guidance, and support to all OSCE Institutions and Field Operations. The Section consists of four units: Infrastructure Operations Unit, Services and Support Unit, Functional Support Unit, and Software Development Unit.

The ICTS Software Development Unit (SDU) is responsible for the analysis, design, development, and maintenance of custom and commercial software systems used in the Secretariat and across the OSCE.

The OSCE is committed to further increasing the number of female staff in all areas of the OSCE's work. Currently, female staff are underrepresented in the above-mentioned field of expertise. Female candidates are encouraged to apply for this management opportunity.

Tasks and Responsibilities:
Under the supervision of the Deputy Director of Management and Finance, Head of ICTS, as Chief, Software Development, you will manage the ICTS Software Development Unit (SDU). SDU is responsible for the project management, analysis, design, development, and maintenance of custom and commercial software systems used in the Secretariat and across the OSCE. The main technical platforms used by SDU are Microsoft .NET, Microsoft Share Point, Microsoft SQL Server, Open Text, and Oracle technologies.

More specifically, you will perform the following duties:


For more detailed information on the structure and work of the OSCE Secretariat, please see https://www.osce.org/secretariat

Necessary Qualifications:

• Second-level university degree in computer science, information systems, software engineering, or an equivalent technology-related field; a first-level university degree in the said fields in combination with two additional years of relevant experience will be accepted in lieu of the second-level university degree;
• A minimum of seven years of progressively responsible experience in software development, of which at least five years have been in a Project Management/Team Lead capacity;
• A minimum of four years of experience in the line management of software development staff;
• Excellent skills and recent experience in software architecture and business analysis;
• PRINCE2 Practitioner certification and PRINCE2 project management experience on software development projects;
• Hands-on programming experience and expertise with the key technologies used by SDU: Microsoft .NET, C#, Share Point, and modern Java Script frameworks. Experience with Angular or Blazor is desirable;
• Experience of relational database development, including SQL programming. Experience with Microsoft SQL Server and/or Oracle databases is desirable;
• Ability to set and manage customer expectations and effectively communicate at all levels of an organization;
• Excellent analytical, problem solving, consulting, and coaching skills;
• Experience in agile project management and delivery methods (Scrum, Kanban, DSDM, etc.) is desirable;
• ITIL certification and knowledge is desirable;
• Experience with Atlassian tools (Jira, Confluence, Bamboo, Bit Bucket) is desirable;
• Experience of development for the Oracle E-Business Suite platforms is desirable;
• General knowledge of IT financial management, procurement, and managing vendors and contracts is desirable;
• Excellent written and spoken communication skills in English;
• Demonstrated gender awareness and sensitivity, and an ability to integrate a gender perspective into tasks and activities;
• Ability and willingness to work as a member of team, with people of different cultural, and religious backgrounds, different gender, and diverse political views, while maintaining impartiality and objectivity.

Remuneration Package:
Monthly remuneration is around EUR 9,400, with the actual monthly salary depending on post adjustment and family status. OSCE salaries are exempt from taxation in Austria. Social benefits will include possibility of participation in the Cigna medical insurance scheme and the OSCE Provident Fund. Other allowances and benefits are similar to those offered under the United Nations Common System.

Please note that appointments are normally made at step 1 of the applicable OSCE salary scale.

The OSCE retains the discretion to re-advertise/re-post the vacancy, to cancel the recruitment, to offer an appointment at a lower grade or to offer an appointment with a modified job description or for a different duration.

Only those candidates who are selected to participate in the subsequent stages of recruitment will be contacted.

Candidates interviewed and found suitable in the recruitment process for this vacancy notice will be placed on a roster of suitable candidates (valid for three years) for fixed-term posts, should a suitable opportunity arise. The placement on a roster does not guarantee a future appointment or assignment.

Please note that vacancies in the OSCE are open for competition only amongst nationals of participating States

The OSCE is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious, ethnic and social backgrounds to apply to become a part of the Organization.

Candidates should be aware that OSCE officials shall conduct themselves at all times in a manner befitting the status of an international civil servant. This includes avoiding any action which may adversely reflect on the integrity, independence and impartiality of their position and function as officials of the OSCE. The OSCE is committed to applying the highest ethical standards in carrying out its mandate. For more information on the values set out in OSCE Competency Model,

The OSCE is a non-career organization committed to the principle of staff rotation, therefore the maximum period of service in this post is 7 years.

The mandatory retirement age at the OSCE is 65 years for contracted positions at the general service, professional and director level. The Organization shall apply an age limit of 62 years at the time of appointment as the incumbent selected is normally expected to carry out the contractual obligation of three years.

Please be aware that the OSCE does not request payment at any stage of the application and review process.