Austria Job Openings

International Atomic Energy Agency
Consultant - Endpoint Administrator
Vienna
October 30, 2024
The Client Services Section (CSS) is responsible for setting standards, providing first and second level support of the IAEA's desktop computing environment, delivery of the IAEA's IT training programme and promoting client-oriented services. It designs, manages and implements desktop services, including their architecture, processes and policies to meet current and future business requirements. It aims at achieving the delivery of agreed levels of services to clients in compliance with best practices defined by international standards, in particular ITIL.
The purpose of the consultancy is to manage Microsoft Windows 11 endpoints, including hardware, operating systems, and installed software.
The consultant requires a comprehensive understanding of the entire hardware and software lifecycle, ensuring that the operating system and applications are up-to-date.
The consultancy involves effectively managing projects related to endpoints, documenting processes, and creating Standard Operating Procedures (SOPs).
The consultant will work closely with other members of project and operations teams to plan and implement projects, as well as interact with staff from various organizational units and vendor companies to provide incident management and support cross-cutting projects and processes.
- Implement and manage modern workplace solutions for Windows 11 endpoints, including hardware, software, and updates. Ensure compliance with organizational policies and optimize performance.
- Improve endpoint security by introducing and enforcing security policies, implementing Microsoft Defender for Endpoint, conducting regular security assessments, and ensuring compliance with industry standards.
- Automate management and security tasks using Power Shell scripts and other automation tools. Administer and manage Active Directory, Entra ID, and conditional access policies to ensure secure and efficient access management.
- University degree in Computer Science, Information Technology or related field.
- Minimum five years' experience in IT managing Microsoft endpoints.
- Expertise and proven knowledge and experience in the development of management of Microsoft Endpoints. Knowledge in using tools such as Intune, SCCM, Entra ID, AD, GPOs.
- Proficiency in all Microsoft current modern workplace solutions and techniques.
- Industry recognized and relevant certifications
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