• Introduce a service catalogue by enabling and assisting product teams to create service descriptions of their services
• Act as a Single Point of Contact (SPOC) for the Technology cluster to internal customers, managing service delivery and cluster delivery projects
• Monitor and report on service performance using KPIs, fostering stakeholder relationships in periodic review meetings
• Identify areas of continuous improvement
• Initialize and track Service Improvement Projects
• Guide the operationalization of GRC regulations within product teams

ADDITIONAL INFORMATION

Long-term, interesting and varied work for a reliable employer in a supportive team.
A family-friendly company culture with flexible working hours and remote working options available according to your individual needs.
Numerous training and further development opportunities within the Group (5% of working time for self-organized training and education).
Staff shopping and travel discounts.
Easy public access.
An industry-standard, attractive and performance-based gross salary starting at 54,000 Euro (on a full-time basis) with the possibility of higher pay according to experience and qualifications

• 3-5 years of professional experience in a comparable environment with focus of delivery management
• A collaborative team player who can motivate people and foster a nurturing environment for Operational Excellence
• Experience in planning and managing projects
• Strong analytical skills to evaluate ongoing projects and prioritize tasks effectively
• Good understanding of GRC regulation and their practical application
• Excellent knowledge of English, German is a plus