Austria Job Openings

KAPSCH

Junior Service Desk Specialist (f/m/d)

Vienna

October 8, 2024

Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing the challenges of the present and the future with intelligent mobility solutions in a wide range of application areas. As a family-owned company founded in 1892 and headquartered in Vienna, Kapsch can look back on 130 years of experience with the future.
Your responsibilities:
  • 1st level support for internal and external customers
  • Incident coordination in ITSM tool
  • Providing solutions to incidents and failures
  • Escalation of complex incidents
  • Monitoring of IT systems infrastructure
  • Remote technical support for systems users
  • Configuration of applications and testing
  • Cooperation with other teams and departments
Your profile:
  • LAN and WAN basic knowledge
  • Familiar with PC components and it’s diagnostics
  • Very good knowledge of Windows and MS Office
  • Readiness to work 8h and/or 12h shifts (including night hours and weekends)
  • You are a teamplayer and fast learner
  • Good German and English (written and spoken)
  • French language would be an advantage
Our offer to you:
  • We have a unique corporate culture, driven by family tradition since 1892. We strive to create a work environment conducive to personal growth, satisfaction and achievement
  • Work in a friendly enviroment, within a dynamic international team
  • Attractive career path within the organization
  • Possibility to participate in regular trainings (technical and personal development)
  • Social benefits of a modern company, e.g. Homeoffice, mobile devices, flexible working hours, operating restaurants, meal discount, bridge day regulation, job ticket etc.
  • A market compliant gross salary of 35.000,00 p.a. – which can be adapted according to your qualification and relevant experiences.
Kapsch is proud to be an equal opportunity employer. We attach great importance to a balance in the diversity of our employees. Therefore we welcome all applications without regard to gender, age, religious beliefs/ideology, sexual orientation, ethnicity or national origin.

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