Austria Job Openings
KAPSCH
Junior Service Desk Specialist (f/m/d)
Vienna
October 8, 2024
- 1st level support for internal and external customers
- Incident coordination in ITSM tool
- Providing solutions to incidents and failures
- Escalation of complex incidents
- Monitoring of IT systems infrastructure
- Remote technical support for systems users
- Configuration of applications and testing
- Cooperation with other teams and departments
- LAN and WAN basic knowledge
- Familiar with PC components and it’s diagnostics
- Very good knowledge of Windows and MS Office
- Readiness to work 8h and/or 12h shifts (including night hours and weekends)
- You are a teamplayer and fast learner
- Good German and English (written and spoken)
- French language would be an advantage
- We have a unique corporate culture, driven by family tradition since 1892. We strive to create a work environment conducive to personal growth, satisfaction and achievement
- Work in a friendly enviroment, within a dynamic international team
- Attractive career path within the organization
- Possibility to participate in regular trainings (technical and personal development)
- Social benefits of a modern company, e.g. Homeoffice, mobile devices, flexible working hours, operating restaurants, meal discount, bridge day regulation, job ticket etc.
- A market compliant gross salary of 35.000,00 p.a. – which can be adapted according to your qualification and relevant experiences.
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