Austria Job Openings

DHL

Vice President Operations (M/W/D)

Vienna

September 11, 2024

Welcome to DHL Express,
the pioneer in international express shipping and a proud member of the DHL Group. We have been shaping cross-border shipping since 1969 and have a global presence in more than 220 countries and territories.
Our belief: People make the difference. Our goal is to find and develop the best talent worldwide. We offer you a wide range of opportunities to grow personally and professionally.
Are you ready to step into a dynamic Vice President role, leading operations as the largest part of DHL? If so, we have an exciting opportunity for you!
YOUR TASKS:
  • Lead, manage, and develop our Country Network Operations, ensuring seamless Courier Pickup and Delivery, Terminal Handling, Airside Operations, Customs Clearance and Customs Contact.
  • Standardize and optimize procedures, keeping our customers at the heart of decision-making.
  • Create a safe and secure working environment while challenging the status quo.
  • Develop a high-performing senior management team that exceeds cost, productivity, service, and quality standards.
  • Drive long-term strategic vision as the functional representative for the Austrian board, supporting business growth.
  • Manage Ground Operations, Gateway, and Customs personnel, facilities, and equipment.
  • Define strategies to achieve service, quality, and cost performance targets.
  • Drive business acquisition and customer relationship management from an operational perspective.
  • Deliver a competitive cost and service position relative to the competition, ensuring a best-in-class end-to-end service level.
  • Ensure effective implementation of projects, programs, and technologies while maintaining compliance with security policies, SOP processes, and quality systems.

Desired Skills and Experience
YOUR PROFILE:

  • Preferably 5 years senior management experience
  • Experience in managing operations, Gateways and Customs, within the Express or logistics field
  • Experience managing large teams and developing others as well as managing customer relationships is an advantage
  • Proven skill in driving high performance and strong team building and leadership skills
  • Excellent project management and process improvement skills
  • Proven track record in developing and executing strategies
  • University or a comparable degree in economics, business, logistics or another relevant field
  • Business fluent in English, German language skills a plus

YOU ARE:
  • an enthusiastic and inspiring leader with hands-on mentality
  • self-reflective, team player and empathetic
  • strategically networked thinking, customer- and solution-orientated
  • a good communicator, strong and persuasive negotiator
  • responsible and decisive
  • willing to travel (8 operational locations throughout Austria)

We're excited for you to bring these skills and experiences to our team. Let's shape the future together!
Location and working hours:
  • 1120 Vienna
  • 38.5 hours/week
Here's what we have in store for you:
  • Dive headfirst into our vibrant company culture, thriving in a dynamic, international environment. It's a world of its own, and we can't wait for you to be a part of it.
  • Benefit from intensive training programs delivered by our internal and external trainers. Plus, our buddy system ensures you always have support right from day one.
  • Elevate your professional skills with our certified and widely recognized training programs, securing your career prospects for the future.
  • Engage in challenging and varied tasks that will keep you on your toes. And don't worry, we've got a good dose of fun thrown into the mix!
  • Enjoy a collegial atmosphere where everyone is on a first-name basis. Our "you" culture fosters a sense of camaraderie and mutual respect.
  • Participate in our cool company events and receive regular recognition for your hard work. We love celebrating our team's achievements!
  • Take advantage of diverse benefits and employee promotions. We believe in rewarding our team's dedication and commitment.
Join us, and let's make your career journey an exhilarating one!
For legal reasons, we are required to state the minimum salary of EUR 3,810.90 as per the Collective Agreement for Transport Workers, Employment Group D. Our actual salaries are of course market-driven and depend on experience and qualifications.
Interested?
Do you see these varied and responsible tasks as a personal challenge for you? Then apply now - we look forward to hearing from you!
If you would like to apply, please contact Ms.Teresa Gruber, Recruiter.

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