Company Description
Join us at Accor, where life pulses with passion!
Mercure Grand Hotel Bahrain
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.

Job Description

• Reports directly to the Director of Sales & Marketing
• Supervises sales & marketing team members at the absence of DOSM.
• Interacts with various categories outside and inside the local community including but not limited to travel industry representatives, major companies, governmental establishments, competitors, media departments, event organizers etc…
• Cooperates, coordinates and communicates with All Sales & Marketing team and other department heads at the absence of DOSM as appropriate.
• Proactively manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum production to meet set target. Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is done in timely manner.
• Proactively prospecting new accounts for Mercure Grand Hotel SEEF Bahrain and follow the sales process through to convert into ‘producing’ accounts.
• To assist DOSM with establishing annual budget and action plans.
• To maintain complete and supported records of all sales agreements, Contracts and quotes for the hotel as per Mercure Grand Hotel SEEF Policies and Procedures.

To achieve own revenue goals.

• Provides answers that are adapted to customers' needs, taking the accommodation possibilities into account
• Rapidly identifies the new customer and modifies the sales pitch accordingly
• Informs customers about the services on offer at the hotel and encourages use
• Is familiar with the local area around the hotel, including the competition

Suggests other Mercure or Accor hotels to customers if the hotel is full

Additional Information
experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

• Increasing the average expenditure for guest.
• Increasing the corporate percentage in the sales mix.
• Increasing average room rate to exceed yearly budget.
• Increasing business volume during off-season periods.

Sales & Marketing promotion: Both Rooms & F&B; promoting FIT; seminars and tour groups business; meeting rooms, cocktail receptions; etc. Moreover meeting with concerned department to work on promotion material i.e. flyers to cover the yearly hotel promotion and events.