Change Lead

Functional area: Customer Service

Country: Belgium

City: Wilrijk;Antwerp

Company name: Atlas Copco Airpower N.V.

Date of posting: Sep 5, 2024

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
Join us on our journey for a better tomorrow.

Join Us as a Change Lead for the New CTS Service Platform!


Our Customer Centers currently operate with a multitude of applications to log various processes. We are launching an initiative to consolidate all these steps into a single application using Microsoft Dynamics. This will involve further development and implementation of both Customer Service and Field Service modules across all Customer Centers. For this exciting program, we are looking for a Change Lead. In close collaboration with the project team, our integrating partner and internal teams, you will ensure the change management, training and communication aspects of the development and implementation of the CTS Service platform.


The role will be divided into three main phases:





Responsibilities include:





You will be become a part of the CTS Service Platform project team and report to the Program Manager.


To succeed you need




In return, we offer you.

At Atlas Copco you will join an international and diverse environment with specialists from different disciplines. Our culture is rooted in Swedish values, which includes a family feeling, respect, and diversity. We invest in our employees' development and well-being, and we provide a flexible work-life balance. With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning.

You will have a comprehensive onboarding program, including guidance by a personal godmother/godfather. You will have access to global job opportunities, as part of the Atlas Copco Group. We offer an interesting compensation and benefits package, including health insurance, paid leave, and retirement benefits.

Country and city description


This position shall be based in Antwerp, Belgium.
For applicants from abroad, local+ conditions will apply.

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.