constellr GmbH

Delivery Assurance Manager

Brussels

FULL TIME

November 15, 2024

About constellr

We are operating at the interface of climate tech, agriculture, and space, combining engineering, Earth Observation, and agronomy to address one of the biggest challenges of our time: how to ensure global food security!


With offices in Brussels, Freiburg, Munich, and Toulouse, we are a diverse team, comprised of highly motivated and passionate professionals who share a common vision to revolutionize decision-making in tomorrow’s smart farming industry.


Our Mission


constellr is at the forefront of precise temperature monitoring from space. Our technology delivers the market's most accurate and dependable thermal data with our Land Surface Temperature model excelling in precisely measuring temperature for organizations that depend on highly accurate insights. Join us in advancing impactful initiatives, particularly in agriculture, where our expertise contributes to transformative projects in global food production.



The Role

With the launch of our Hi VE satellite mission in 2025, we are looking for a Delivery Assurance Manager to lead and refine our delivery value chain—from initial customer requests to the final delivery of premium data products. This role is pivotal in ensuring our operations are efficient, reliable, and aligned with customer expectations, making a significant impact on our portfolio's success.
You will join our Delivery Team, responsible for ensuring the successful delivery of data products and fostering customer success. Collaborating with satellite operations, data processing, and product management teams, you’ll play a key role in the smooth execution of delivery operations.
  • Review customer contracts with the Sales team to assess operational readiness, highlight risks, and identify opportunities for improvement.
  • Develop a detailed map of customer demand for 2025, broken down by region and timing, to align resource allocation.
  • Conduct simulations with the Satellite Operations team to balance capacity with customer needs, providing strategic recommendations for contract fulfilment and regional delivery.
  • Analyze the full order lifecycle and live operations processes, identifying systems, manual steps, and operator requirements.
  • Measure and evaluate time spent in each stage (data processing, quality control, delivery) to identify inefficiencies.
  • Assess operational roles across teams to determine staffing needs for live operations.
  • Identify key risks and establish mitigation strategies for critical failure points.
  • Develop a standardised framework with clear processes, roles, and troubleshooting protocols to ensure seamless coordination during live operations.

Location - Ideally you will be based in Toulouse or Belgium but we are open to seeing applications from across Europe. The role is remote but will be expected to travel as and when needed.


About you

Education
  • Master’s degree in Aerospace engineering, Remote Sensing Engineering, Computer Science, or a related technical field.

Technical Expertise:
  • Proven experience in Earth Observation mission operations, including the full data delivery lifecycle (from customer requests to satellite tasking, data acquisition, processing, and delivery).
  • Strong track record of managing and optimizing operational workflows, identifying bottlenecks, and enhancing processes across multiple stages.
  • Familiarity with quality assurance and risk management methodologies (e.g., FMEA) to identify and address operational risks.
  • Excellent English communication skills, with the ability to explain complex technical concepts to diverse audiences.
  • Experienced in working across cross-functional teams, such as satellite operations, data processing, and customer success.
  • Proactive and strategic thinker with a self-driven approach to problem-solving and decision-making.

Desirable Skills:
  • Expertise in workflow management systems, such as Argo Workflows.
  • Experience with Data as a Service platform.
  • Familiarity with AWS cloud services and Git Hub for operational tools.
  • Hands-on experience with data processing systems and operational software


Why constellr?

  • Join a fast-growing, diverse and motivated team with a strong drive for positive change
  • Autonomy to set and deliver against your own goals, develop new skills and capabilities, and lead others to do the same.
  • Directly influence your contribution to achieving several of the UN's sustainable development goals, including Zero Hunger, Clean Water, No Poverty and Climate Action
  • Be part of a multi-disciplinary, and diverse team with a strong desire to change the world.
  • Be a formative part of the team delivering the world’s first commercial infrared constellation into orbit, enabling an unprecedented understanding of our planet and its resources.


Our Benefits

  • An attractive virtual shares package (Virtual Share Option Program)
  • A company pension scheme (b AV) in cooperation with WWK Lebensversicherung (20% subsidy) for German employees
  • Flexible working: we support remote or semi-remote working for many of our roles
  • Work-life balance: we value everyone’s time and respect family or personal commitments. We support you to be as productive as you can in the time you have
  • Lovely offices in Brussels situated between the attractive Etterbeek and Watermael districts; in Freiburg, southwest Germany, bordering the Black Forest, France and Switzerland; a brand-new office in central Munich, a stone’s throw from the beautiful German Alps and lakes and soon we are opening our office at the heart of Toulouse’s aerospace cluster and the thriving Occitania food and drink scene.


At constellr, we are committed to fostering an inclusive and welcoming workplace. We are an equal opportunity employer and believe that diversity fuels innovation, creativity, and the ability to tackle complex challenges effectively. We encourage individuals from all walks of life to join us on our mission to reduce global food insecurity.


New Job Alerts
IQGeo

Senior Full-Stack Software Engineer

Ghent

FULL TIME

November 19, 2024

View Job Description
Liebherr-Belgium BV

Assistant Finance Manager

Antwerp

PART TIME

November 19, 2024

View Job Description
Actemium

Senior (E&I) Project Manager

Antwerp

FULL TIME

November 19, 2024

View Job Description
Marriott Ghent Hotel

Chef de Rang

Ghent

FULL TIME

November 19, 2024

View Job Description
Actemium

Operations Support Manager

Zwijndrecht

FULL TIME

November 19, 2024

View Job Description
Beaulieu International Group

Regional Sales Manager BENELUX

Wielsbeke

November 19, 2024

View Job Description
Signify

Sales Support Officer - Export markets (Modular Lighting Instruments)

Roeselare

November 19, 2024

View Job Description
bpost

Senior Leadership Development Expert - Brussels

Brussels

November 19, 2024

View Job Description
IMEC Inc.

Process Engineer for 3D Integration

Leuven

November 19, 2024

View Job Description
FST

Scrum Master ,Customer Servicing and Efficiency: Brussels, Belgium

Brussels

FULL TIME & CONTRACT

November 19, 2024

View Job Description
Looking for similar job?
FalconSmartIT

Delivery Director ( Data & AI )

Brussels

FULL TIME

October 7, 2024

View Job Description
Nike

Global Process Delivery Analyst II

Antwerp

FULL TIME

October 9, 2024

View Job Description
Thermo Fisher Scientific

Local CTM/Delivery Lead, FSP - Belgium/Netherlands

FULL TIME

October 1, 2024

View Job Description
GSK

Senior Director, Global Medical Education & Customer Experience Delivery

Wavre

October 5, 2024

View Job Description
GSK

Local Delivery Lead

Wavre

October 1, 2024

View Job Description
Etex Group

Product Delivery Lead Web & Portal

Kapelle-op-den-Bos

October 10, 2024

View Job Description
See What’s New: constellr GmbH Job Opportunities
constellr GmbH

Senior Remote Sensing Scientist - Thermal image data processing

Brussels

FULL TIME

October 18, 2024

View Job Description
constellr GmbH

Senior Remote Sensing Scientist

Brussels

FULL TIME

October 18, 2024

View Job Description
constellr GmbH

Full-Stack Engineer

Brussels

FULL TIME

October 16, 2024

View Job Description
constellr GmbH

Full-Stack Engineer

Brussels

FULL TIME

October 16, 2024

View Job Description
View More Jobs by constellr GmbH
New Job Alerts
IQGeo

Senior Full-Stack Software Engineer

Ghent

FULL TIME

November 19, 2024

View Job Description
Liebherr-Belgium BV

Assistant Finance Manager

Antwerp

PART TIME

November 19, 2024

View Job Description
Actemium

Senior (E&I) Project Manager

Antwerp

FULL TIME

November 19, 2024

View Job Description
Marriott Ghent Hotel

Chef de Rang

Ghent

FULL TIME

November 19, 2024

View Job Description
Actemium

Operations Support Manager

Zwijndrecht

FULL TIME

November 19, 2024

View Job Description
Beaulieu International Group

Regional Sales Manager BENELUX

Wielsbeke

November 19, 2024

View Job Description
Signify

Sales Support Officer - Export markets (Modular Lighting Instruments)

Roeselare

November 19, 2024

View Job Description
bpost

Senior Leadership Development Expert - Brussels

Brussels

November 19, 2024

View Job Description
IMEC Inc.

Process Engineer for 3D Integration

Leuven

November 19, 2024

View Job Description
FST

Scrum Master ,Customer Servicing and Efficiency: Brussels, Belgium

Brussels

FULL TIME & CONTRACT

November 19, 2024

View Job Description