Belgium Job Openings
IPG Mediabrands
Digital Client Advisor
September 3, 2024
At Initiative, we are looking for a rockstar Client Advisor.
The main mission is to ensure business continuity and growth in business of our clients by an experienced Client Advisor. Most importantly, we are looking for a true teamplayer who manages the end to end responsibility of the daily digital business of a client portfolio through existing & new technologies. If you are one, please continue the reading to check the full offer.
What are the responsibilities?
ACCOUNT MANAGEMENT
- Be the extended business partner of the clients
- Understand client business and its yearly objectives at business, marketing, communication and media level
- Detect clients’ needs regarding any communication issue and broader, and anticipate to it
- Build long lasting relationship with marketing/media executives on client side and all key decision makers at the client
- Maintain appropriate responsive working relationship with client as well as with appropriate staff at client agencies and vendors
- Advise client about any communication and consulting opportunities and support where possible
- Be proactive regarding new trends and any relevant propositions for the client
- Ensure & follow up of client satisfaction (NPS based)
- Be accessible for any question of the client
- Manage and compensate mistakes if they arise, mitigate risks
360° MEDIA EXPERTISE
- Listen to the clients’ needs and expectations and translate briefings into concrete and realistic solutions
- Work closely with your direct manager and Tactical Planner (and designated experts) to design strategic and tactical performance plans
- Present media plans and offers to the client
- Ensure and interpret research data, media/marketing information and competitive reports
- Ensure and present information and results regarding campaigns for the client
- Use all planning tools according to the regional/national guidelines
- Brief and attend briefings for diversified services
- Follow up of performance and adjust if necessary together with clients
BUDGET MANAGEMENT
- Monitor the client budgets during the execution of the plan
- Work closely with Kinesso & Magna -our the expertise departments- to ensure correct planning
- Monitor client billing and resolve any related issues
Are you the one?
- Experienced in digital services, profound understanding of digital expertise
- Pro-active, initiative taking person: think, propose & do
- Orchestrating, coordinating, troubleshooting and problem solving attitude
- High quality standards
- Empathic qualities: knows how to deal with a variety of people under stress
- NL, FR, ENG
- Outstanding communication and interpersonal skills
- An excellent client service approach and ability to multitask with great attention to detail.
- Priority establisher and multiple projects to completion manager under tight deadlines.
- Stress resistant and great planning and organizing skills.
- Curious, the willingness to learn and a healthy appetite to expand knowledge.
- Positive mindset and team attitude.
- Performance / KPI driven mindset
- Team player, loves working with internal and external stakeholders
New Job Alerts
JACOBS DOUWE EGBERTS
Internship Marketing (brand management)
Brussels
September 23, 2024
View Job DescriptionFedasil HQ
Helpdesk en operationeel assistent ICT (m/v/x)
Brussels
FULL TIME
September 23, 2024
View Job DescriptionFedasil (centra/centres)
Sociaal begeleider
Machelen
FULL TIME
September 23, 2024
View Job DescriptionBNP Paribas Fortis
Senior Legal Counsel Specialised Finance - Brussels
Brussels
FULL TIME
September 23, 2024
View Job DescriptionAlpha & Trains
Asset Administration Manager – part-time (60%) (f/m/d)
Antwerp
PART TIME
September 23, 2024
View Job DescriptionFedasil (centra/centres)
Opvoeder NBMV B1
Machelen
FULL TIME
September 23, 2024
View Job DescriptionLooking for similar job?
The Center for European Policy Analysis (CEPA)
Project Assistant/Officer, Digital Innovation Initiative – Brussels, Belgium
Brussels
August 26, 2024
View Job DescriptionGSK
Apprenticeship: Master in Strategic Communication / Management & Digital Transformation / Business Analyst - Sustainability Internal Communication, Belgium – 2024
Wavre
August 27, 2024
View Job DescriptionTelix Pharmaceuticals (EMEA)
Assistant General Counsel - Global MedTech, Digital and Privacy
Seneffe
August 20, 2024
View Job DescriptionDecathlon HQ Belgium
Apprenticeship Digital Marketing Analyst | Decathlon Belgium
Evere
August 22, 2024
View Job DescriptionAGC Glass Europe
(ALTERNANCE IN BELGIUM) BUSINESS ANALYST INTERN - DIGITAL TRANSFORMATION PROGRAM
August 25, 2024
View Job DescriptionCERT-EU
Digital forensics and incident response analyst
Brussels
PART TIME
August 19, 2024
View Job DescriptionNew Job Alerts
JACOBS DOUWE EGBERTS
Internship Marketing (brand management)
Brussels
September 23, 2024
View Job DescriptionFedasil HQ
Helpdesk en operationeel assistent ICT (m/v/x)
Brussels
FULL TIME
September 23, 2024
View Job DescriptionFedasil (centra/centres)
Sociaal begeleider
Machelen
FULL TIME
September 23, 2024
View Job DescriptionBNP Paribas Fortis
Senior Legal Counsel Specialised Finance - Brussels
Brussels
FULL TIME
September 23, 2024
View Job DescriptionAlpha & Trains
Asset Administration Manager – part-time (60%) (f/m/d)
Antwerp
PART TIME
September 23, 2024
View Job DescriptionFedasil (centra/centres)
Opvoeder NBMV B1
Machelen
FULL TIME
September 23, 2024
View Job Description