Company Description

At Bosch, we shape the future by inventing cutting-edge technologies and services that aim to inspire and improve everyday life. We offer you the opportunity to work in exciting jobs in an international working context and an innovative and dynamic environment. Bosch France is a subsidiary of the Bosch Group, one of the world's largest privately owned industrial companies, with more than 402,000 employees and annual sales of 78 billion euros. Our products delight our customers, improve their quality of life and help preserve natural resources. Our promise as an employer: to grow together, enjoy our work and inspire each other. Join us and see the difference.
As a leading and historic player in mobility, Bosch is driving the technologies of tomorrow: E-mobility, autonomous vehicles, connected services and multiple aftermarket solutions to provide our customers with complete support. As a benchmark for quality and innovation, the Mobility Aftermarket Division wants to inspire all its customers. These include private individuals and professionals, such as automotive parts distributors, repairers, car centers, hypermarkets, e-tailers and the Bosch Car Service garage network. Come and take up motivating challenges in a market in full transformation and join a multicultural, dynamic and passionate team!
At the Customer and Logistics Service, we are in direct contact with important clients in France and Benelux. We create a bridge between warehouses, forwarding agents and the clients whilst maintaining an enormous amount of data. We solve problems, process daily business and create new international links in order to enhance our client and logistics relations in a continuing process.

Job Description

Your function consists in supporting the Customer Service in diverse missions:

• You are a point of contact for customers, sales and internal departments regarding their orders and the follow-up of shipments. Here you look at the possibilities to provide a solution for your contact person
• You advise customers and are in contact with them by phone and email
• You take care of the customer follow-up from A to Z
• You monitor and analyze the performance and also help prepare it
• You prepare presentations for customer meetings
• You support us in several ongoing projects

Qualifications

• You are pursuing a Graduate, Bachelor's or Master's degree. If your studies have a logistics background, that's a plus
• You are a team player and are naturally helpful
• You have a problem-solving ability and can handle certain situations creatively
• You can work fluently with the MS Office package – good excel skills are appreciated
• You have strong communication skills in English and French; Dutch is a plus
• And... last but not least: You are sociable, stress resistant and you possess a healthy dose of humor.

We offer:

• A versatile internship in an international and dynamic work environment
• During the internship, your mentor will coach you and focus on your development so that you can develop your talent even further
• A motivated team with nice colleagues and an informal working atmosphere

We are looking forward to receiving your application in English.
Do not hesitate to contact us if you have any further questions.

Additional Information

If you are a student enrolled in a University/College (or if you are available for a voluntary internship outside a university curriculum) you will be granted an allowance of € 1035,30/month.

• If you want to apply for a voluntary internship, you must be a citizen of the EU or have a work permit in Belgium.
• In case that you need to do a mandatory internship, your University/College must be located in a member state of the EU.

Starting date: September 2024
Duration: 6 months