At Lighthouse (formerly OTA Insight), we’re on a mission to reimagine commercial strategy for the hospitality industry. Our commercial platform simplifies data, transforming complexity into confidence with actionable market insights, business intelligence, and pricing tools that maximize revenue.
We successfully raised 80 million in series B funding, we welcomed four companies to our organization and want to grow over 100 million in ARR in 2024. With more than 650 teammates illuminating the way, representing 34 nationalities living in 35 different countries of which 175 in Belgium alone, we are a fun, collaborative and committed team that works hard to achieve amazing results. Ready to take off and join this rocketship in revolutionizing the hospitality sector?

What you will do:
We are looking for a Learning and Development Intern for the People & Talent Team. Under the direction of their supervisor, the intern will be integrated into the daily work of the Learning and Development (L&D) team focused on providing team members with access to high quality, in-person, virtual and blended learning initiatives. We are looking for an individual who has a passion for making a difference by helping people grow.
At the core of the L&D team we strive to:

• Design, develop, and deliver tailored and impactful learning initiatives for our global workforce
• Support critical business needs through team member-focused onboarding and upskilling
• Engage with our team members to increase learner access, use, and impact of L&D initiatives
• The revision of existing processes, as well as the implementation of newer improvements, so that the cooperation between teams is at the highest level.

The intern will work primarily with:

• Training Design and Delivery: Under supervision of Talent Enablement teammates, the intern will help identify, design, update, and/or deliver learning initiatives that support our core curricula of business development, project management, and/or management and leadership.
• Training Engagement and Evaluation: In collaboration with Talent Enablement teammates, the intern will support our approach to training engagement and evaluation, including identifying ways to drive increased user engagement, learner adoption, and overall training impact.
• Streamlining and automating: Under supervision of Talent Enablement teammates, the intern will look for opportunities to improve communication, cross-departmental operation, automation of processes and implementation of AI in L&D activities.

Responsibilities:

• With the help of a supervisor, the intern would complete one L&D project and run it from beginning to end
• Will attend and observe internal meetings and under supervision, support the design, delivery, engagement and/or evaluation of in-house learning initiatives
• Will support the updating, improving and publishing of corporate resources using Google Docs, and/or training authoring tools (LMS).
• Will support the preparation and production of virtual and in-person instructor led trainings
• Will report on all L&D related data from internal learning tool and whenever required report them back to Cevora and Federal Learning Account
• As appropriate, co-facilitates relevant organizational courses and events
• Will attend Talent Enablement team meetings and trainings
• Will attend Lighthouse’ internal trainings related to effective communication, professional development, and business
• May assist with desk research or other short-term assignments as appropriate
• Will complete a summary report of a completed priority project detailing lessons learned and deliverables completed
• Will complete all requirements of the Lighthouse Internship Program

Requirements:
Education: Currently pursuing or recently completed a degree at a Belgian University in Human Resources, Organizational Development, Education, Psychology, or a related field.
Experience:

• Previous internship or coursework in Learning & Development, Training, HR, or related areas is a plus.
• Familiarity with instructional design principles or training methodologies is an advantage.

Skills:

• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Proficient in Microsoft Office Suite (Word, Excel, Power Point).
• Familiarity with Learning Management Systems (LMS) or other training software is desirable.

Knowledge: Understanding of adult learning principles and training techniques. Basic knowledge of talent management and development processes.
Attributes: Eagerness to learn and a proactive approach to tasks, strong organizational skills and attention to detail, ability to handle multiple tasks and prioritize effectively.
Availability: Must be available for a minimum of 4 days per week for the duration of the required internship by a Belgian University. The internship should be a minimum of 3 months.

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is not just a policy; it's part of our culture.
If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply.
We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry.