• Make Heetch known as the best app for getting around.
• Acquisition: Manage online and offline acquisition campaigns.
• Engagement: Lead CRM actions that maximize passenger and driver engagement on the platform.
• Brand : You’re the guardian of the brand image and Heetch's marketing DNA in Belgium
• And depending on your skills, create all the communication for Heetch in Belgium.
• The role is very diverse: acquisition campaigns, CRM, partnerships, events, influence... In short, making sure as many people as possible know that Heetch is the app for professional drivers, the coolest and most ethical option.

• Understand and master the user lifecycle, from their registration on Heetch to their retention and engagement.
• Learn how to use our CRM tool (=Braze) to manage passenger and driver campaigns yourself.
• Take ownership of online campaigns in coordination with the Online Acquisition team and ensure the quality of our content.
• Evaluate the costs and economic and strategic benefits of acquisition and engagement campaigns (both online and offline).
• Work in a team and in collaboration with the Branding/Design and Social Media teams.
• Support all our communications and marketing actions: social media, events, and activations.
• Write emails, notifications, in-app messages, articles, and newsletters based on current events. Contribute to creative strategic reflections.
• Ensure the proper application of our brand guidelines.
• Participate in community management (support and community animation).
• Conduct daily monitoring of marketing activities in the sector.

• You ideally have experience in an agency, start-up, or a company with intense B2C communication efforts.
• The city of Brussels has no secret to you! You know where the best parties, festivals or concerts are and you are not afraid of going on-site to lead a team of students who distribute flyers.
• You are creative, a source of proposals with innovative ideas, and have strong marketing sensitivity.
• You are organised and result-driven, comfortable handling multiple tasks in parallel.
• You are proactive and autonomous: a fan of "test & learn," you want to have an impact and can take initiatives.
• It's a start-up, so you shouldn't be afraid to get your hands dirty!
• You are familiar with IT tools like Looker, Braze, Notion, Excel, etc.
• Excellent oral and written communication skills in both French & English.