Belgium Job Openings
Computacenter
Senior IT Technology Engineer
Zaventem
October 22, 2024
We are looking for a Senior IT Technology Engineer to support one of our international key accounts. This role is part of the IT & D Operations to manage & resolve daily business requests and incidents to monitor that service levels are maintained through regular reporting.
For this position you’ll be required to travel on a regular basis within Europe. In Belgium you’ll support multiple client locations Diest – Zaventem – Evere.
- Monitoring of Incident queues & execution to technical resolution
- Monitoring of requests queues & execution to technical resolution
- Working with the team, identify equipment, configure, test, troubleshoot and install devices for Projects at the sites required
- Creation of documentation for knowledge sharing within the team
- Identify EOL devices, work with team and business divisions in replacement of devices
- Incident management
- Request management
- Project Technical support
- Creation of Standard Operating procedures
- End of Life (EOL) device replacement
- Support the IT leadership team in daily activities & kaizens for improvements end users in the future in an agile manner
-
Good knowledge of
- Microsoft Office 365
- Handheld Terminals
- Remote connection software (Soti Mobit)
- Term Proxies
- Experience with incident management
- Experience with assets management
- You have strong co-ordination and communication skills and enjoy working as a team
- You have excellent planning and organisational skills are a must
- You can work autonomously and take responsibility for your own area
- You are fluent in Dutch and English
- Travel within EU is expected on a monthly basis
- Ability to work within a hybrid mode is possible
We’re growing. We’re hiring. We encourage. We empower. We support.
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