Duties/ Responsibilities
The Solutions Engineer supports the sales and account managers team to drive new orders and
customer retention by:

• Pro-actively engaging in the sales cycle and take charge of the technical aspects and deliverables during the potential customer’s product evaluation.
• Meetings with customers early in the development cycle to fully appreciate and understand the problem the customer is trying to solve.
• Define and implement appropriate demonstrations to fulfil the customer’s needs.
• Work with the sales lead to ensure that presales is based on the appropriate solution and product edition, steering the customer towards Out of the Box functionality whenever possible.
• Confidently presenting these to the customer at the appropriate level
• Represent the company at trade shows and conferences.
• Play an active role in the introduction of new products into the market.
• Maintain a deep understanding of the IQGeo product and speak with prospects and customers about the most relevant features/functionality for their specific business needs
• Support Sales with client business case development, as applicable.
• Work with delivery teams on implementation technical estimates, ensuring a smooth transition from sales to implementation.
• Work closely with Product and Engineering on identification and tracking of product improvement requests
  

Required Skills/Abilities

• Build up and maintain expert knowledge on IQGeo software usage in order to have a thorough

understanding of the technical scope of the sale.

• Ability to build demonstrations to present to the customer (end users, technical experts, IT

experts, senior management).

• Knowledge/experience with telecom networks, primarily fiber networks, is highly desirable.

Utility domain knowledge, primarily electricity networks, is a plus.

• Subset of the following technical skills:

o Knowledge of Python
o Knowledge of Java Script and HTML design and development.
o Knowledge of Linux, Bash, Docker
o Experience with SQL and RDBMS technology (Postgre SQL, Oracle, SQLite).
o Experience with Geospatial Information Systems (GIS) or web mapping is helpful.
o Experience with ETL tools such as Safe Software’s FME.

• Excellent listening and oral and written communication skills; the ability to articulate technical solutions and how they can solve customer's business problems to all audiences from the very technical to non-technical.
• Ability to build client relationships based on interpersonal skills. Enjoying to work closely with customers to ensure complete satisfaction
• Excellent presentation and demonstration skills.
• Excellent analytical and problem-solving skills. A hands-on problem solver, with ability to think on your feet and change approach as required.
• Fluent English language skills are essential.
• Any of the following language skills are highly desirable:

o French
o German
o Arabic

• Being open and flexible with regards to time management and willing to travel throughout Europe and occasionally to North America, Africa, Middle East and Asia.
• Excellent time management skills with a proven ability to meet deadlines.
• Proficient with Microsoft Office Suite.

Education and Experience

• A Bachelor’s degree (or equivalent) in a relevant Engineering or Technical subject.
• Preferred 3 years’ experience in a customer facing role in a software/networks organization, preferably working with enterprise sized customers.
• Preferred 5 years of technology and industry experience