Brazil Job Openings

Amazon Servicos de Varejo do Brasil Ltda.

Product Marketing Specialist, Product Marketing Manager- Customer Reorder

São Paulo

FULL TIME

October 31, 2024

  • Speak, write, and read fluently in English
  • Experience using data and metrics to measure impact and determine improvements
Amazon strives to be the earth’s most customer-centric company, where customers can find and purchase anything they want, with the best shopping experience. We set audacious goals and are looking for people who can help us reach and exceed them.
Amazon Brazil is looking for a Product Marketing Analyst inside Customer Reorder team, to develop an understanding of reordering customer segments and behaviors, drive experimentation with automation path, enhance replenishment features with Central Teams and scope new programs driving recurrence. We are looking for bright people with strong project management and analytical skills, with the ability to work independently and earn trust with cross-functional teams, and a strong bias for action and passion to do what is right for the customer.
The role requires experience in deriving insights from qualitative and quantitative customer data, articulating a strategic brief from it, creating an action plan based on identified needs and opportunities, experimenting and iterating tests to, ultimately, drive the plan into quantifiable results. To excel, the candidate must have strong analytical, communication, project management and influencing skills. The candidate will be naturally curious, thrive in ambiguity, be willing to roll up your sleeves to get things done and have the ability to move quickly and use a test and learn approach.
Due to the size and scope of our business, the Customer Reorder Analyst needs to be able to influence numerous teams and stakeholders. This is a position with ample scope for self-development and space to innovate.

Key job responsibilities
  • Develop a deep understanding of customer reorder segments and behaviors. Identify customer needs, engagement drivers and barriers and define strategies to tackle main insights.
  • Own planning, designing and executing experimentation connected to repeat purchase goals, automate and scale successful experiments and create a tracking methodology.
  • Partner with PMs and business teams to drive automation.
  • Partner with global teams to identify best practices, processes and systems/platforms required to deliver desired strategies in BR, eventually supporting their local implementation.
  • Document best practices in execution and reporting that will serve as a model for partner teams.
  • Experience with A/B or multivariate testing
  • Experience leading cross-functional teams to establish strong partnerships with demonstrable results
  • Bachelor's degree in management, business administration, economics, engineering, marketing
  • Knowledge of basic SQL queries
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