Resources Coordinator, E&A

• Technically and professionally develop Field Service team, improving quality of service delivery and customer service.
• Implement and review processes and procedures related to the area and other related areas, complying with and enforcing corporate policies, rules and guidelines, aiming to improve the internal demands of the area.
• Contribute to the annual budget of the area, generate a technical training plan for the area, considering the available resources, aiming at meeting the company's business strategy, performance indicators, increasing the team's technical quality, controlling the efficiency and utilization of trainings.
• Do 'Development Discussions' with goal setting, following a global procedure based on performance indicators, strategic development plan and continuous improvement techniques.
• Ensure the utilization rate of Field Service teams, aiming corporate goals, using the corporate process tools Service Work Force, Planning Board, FS mobility.
• Attend internal and external services request, planning, evaluating services request, ensuring the best utilization rate and complying with customers' needs.
• Monitor and require the use of available process tools for monthly time control.
• Promote effective communication with other departments to ensure the satisfaction of internal and external customers according to needs and requirements.
• Utilization of development management tools as We Learn and Professional Skill Management tool.
• Manage and approve travel expenses created by your designated team using My Travel tool, complying with and enforcing corporate policies, rules and guidelines.

• Bachelor Degree in Engineering, Nautical Sciences, Administrative or equivalent
• Advanced English and Portuguese (Spoken, Written)
• Previous experience electrical and automation systems
• Knowledge in 4 stroke engines and propulsion controls systems will be a plus
• Nice to have Spanish
• Microsoft Office 365 advanced

• Negotiation
• Customer oriented
• Teamwork
• Goal oriented
• Analysing skills
• Organized
• Willing to learn
• AI and report tools