Job Summary

• Help the Manager oversee the residential dining operations.
• Develop and monitor a meal and break schedule for the staff that does not interfere with customer service.
• Train, develop and lead a team of associates capable of providing great customer service.
• Monitor and organize catering orders with weekly invoicing.
• Perform administrative duties, including cash register readings, orbit, inventory, banking, ordering and the administration of the “Be a Star Program.”
• Be accountable for client and customer relationship building
• Ensure strict compliance of Compass Quality Assurance and Health and Safety Programs

• Strong supervisory experience.
• Ability to provide excellent judgment for problem-solving and strong arithmetic skills
• A passion for Customer Service excellence
• Detail-oriented and thrive in a fast-paced environment
• Solid team player with an emphasis on customer service
• Strong supervisory skills and the proven ability to motivate, lead and coach staff
• Superior client relationship skills
• Excellent communication skills (written and verbal)
• Strong proficiency in computer skills, MS Office (Word, Excel, Outlook etc.)
• Able to accommodate a flexible work schedule (including evenings and weekends)