Job Title: Assistant Operations Manager
Company: i Drive Career (i DC) HR Consulting Canada Ltd.
Job Type: Full time
Start Date: ASAP
Location: Markham (Steeles & Woodbine); Can work from home 1 day a week
Company Overview
As a boutique international HR consulting firm, i Drive Career (i DC) is founded in 2018 and has been providing premium career planning & coaching services to overseas Asian students and young professionals in Canada and Asia. As a start-up HR consulting firm, we have established strong track record and branding over the past 6 years. We pride ourselves on our consulting expertise in career planning, career coaching and talent development related to dynamic industries in North America and Asia, such as Financial Services, Consulting, High Technology, Health Care and CPG industries. Our mission is to inspire and help young generations to find out their passion and pursue fulfilling career goals.
Major Responsibilities
1. Perform client payment, registration, onboarding process and manage client database
2. Schedule and facilitate meetings with clients, mentors and coaches, prepare meeting agendas and minutes, create work plans and follow up with stakeholders to meet tight deadlines
3. Coordinate with internal/external parties (e.g., Accounting, IT, Legal, Partners, Vendors) to diagnose on-going operational issues and provide solutions
4. Provide ad hoc coaching support to Mentors and Coaches to ensure clients complete the key coaching processes in timely and effective manner
5. Handle documentations, improve operational processes and produce HR analytics reports
6. Edit/update e-learning contents (e.g., video, audio, document) for e-learning platforms and provide marketing operational support to organize various online/offline training seminars and workshops
7. Organize events and handle on-going communications with key stakeholders in the talent community; assist in creating procedures, working plans, Power Point slides, memos, fact sheets & posters
8. Manage marketing operations and logistics of social media platforms to enhance employment branding (e.g., We Chat, Linked In, Xiao Hong Shu, Xiao ETong)
9. Support delivery of ad hoc HR projects as assigned regarding HRIS, CRM and other new initiatives
Qualification Requirements
1. College diploma or university degree majoring in Human Resources, Business or Education; minimum five years of experience in administrative support and operations management; previous executive assistant experience is considered as bonus
2. Excellent customer services, time management, communication and execution skills
3. Organized, responsible and detail-oriented with strong service mind-set, work ethics and can-do attitude; demonstrated quick learner and problem-solver
4. Flexibility for various working shifts is a must. Intermedia level of Excel (Pivot Table), Power Point & Word; fluency in Mandarin is a must.
If you are interested in this opportunity, please send your resume and cover letter.
We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
Job Types: Full-time, Permanent
Benefits:

• On-site parking

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• administrative support and operations management: 5 years (required)

Language:

• English (required)
• Mandarin (required)

Work Location: In person
Application deadline: 2024-10-27