Canada Job Openings

ProTemps / ProTegé

Bilingual Customer Healthcare Representative

Mississauga

FULL TIME

October 25, 2024

Canadian healthcare organization is seeking a Bilingual (English/French) Customer Care Representative with industry experience. As part of the Customer Care Team, you will be responsible for but not limited to the following:
Responsibilities:
  • Handle inbound calls and emails
  • Respond to and resolve requests and inquiries pertaining to pricing and product availability
  • Identify customer needs and determine course of action
  • Communicate effectively with customers in both English and French via phone and email
  • Assist customer with insurance coverage/claims
  • Update and maintain customer files
  • Perform other duties as necessary
Skills & Qualifications:
  • Bilingual French and English in both verbal and written at a professional level
  • Prior experience in a similar role
  • Proficient in MS Word, Excel, Power Point and Outlook
  • Netsuite experience or other accounting software
  • Nursing or other healthcare education, degree preferred or equivalent experience in the healthcare industry
#Pro M
Pro Temps / Pro Tegé is a respected Canadian owned temporary staffing, permanent placement and executive search corporation. Our offices are located in Mississauga and Calgary. We offer a full range of temporary, permanent, contract and payroll services for all industry sectors.
Job Types: Full-time, Permanent
Pay: $55,000.00-$60,000.00 per year
Additional pay:
  • Bonus pay
Benefits:
  • Dental care
  • Extended health care
  • RRSP match
  • Vision care
Schedule:
  • Day shift
  • Monday to Friday
Application question(s):
  • Are you legally authorized to work in Canada?
Experience:
  • Bilingual: 10 years (required)
  • Microsoft Excel: 2 years (required)
  • Net Suite: 2 years (required)
  • Microsoft Outlook: 2 years (required)
  • Customer Service: 3 years (required)
  • Order Desk: 3 years (required)
  • Order Fulfillment: 3 years (required)
  • Healthcare Industry: 1 year (preferred)
  • Nursing: 1 year (preferred)
Language:
  • English (required)
  • French (required)
Work Location: In person
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