Canada Job Openings
Confidential - Executive Search / Recruiter
Client Services Representative
Vancouver
FULL TIME
October 10, 2024
As the Customer Services Representative, you will lead our client services department and be the driving force behind our commitment to delivering exceptional service. In addition to overseeing daily operations, you will drive the expansion of our services through cross-selling to existing customers and providing tailored solutions to meet their needs. This role combines elements of customer service, business development, and account management.
Responsibilities:
- Efficiently handle correspondence, calls, and emails, ensuring smooth communication.
- Oversee general administration, including researching and sourcing for recruitment.
- Prospecting new and existing clients
- Effectively schedule and coordinate meetings and appointments.
- Build and nurture positive client relationships through outstanding service.
- Professionally address client inquiries via multiple channels.
- Collaborate with various departments for seamless client satisfaction.
- Maintain accurate client records using our CRM system.
- Transform client feedback into valuable insights for improvement.
- Prepare essential reports and documents.
- Generate Accounts Payable/Receivable (AP/AR) invoicing.
- Develop and implement strategies to enhance client retention.
- You will play a key role in helping build our internal team, shaping our vision, and driving business growth.
- Other duties as they may arise from time to time and as may be assigned to you
- In-office position, 5 days/week
- Demonstrate proactive, leadership-oriented can-do attitude.
- Be comfortable doing business development
- Showcase strong leadership and emotional intelligence skills.
- Thrive in a fast-paced environment, showcasing moving with a sense of urgency.
- Exhibit excellent typing and computer skills.
- Possess a minimum of 3 years' experience in a customer service, business development, or leadership role.
- Demonstrate outstanding communication skills (written and verbal).
- Showcase strong problem-solving and critical thinking abilities.
- Efficiently manage time and stay organized.
- Be proficient in MS Office and office equipment.
- Balance independent and collaborative work.
- Show meticulous attention to detail and data accuracy.
- Uphold confidentiality and handle sensitive information.
- Excel in interpersonal skills, communication, and active listening.
- Adapt quickly to changing priorities and deadlines.
This is a full-time position offering competitive compensation, including salary and bonuses. Join our dynamic team, contribute to our growing success, and become a key player in our journey.
Apply Today:
If you’re a proactive, detail-oriented CSR professional ready for a potential leadership role within a fast-growing company, seize this opportunity. Join us in shaping our ongoing success.
*CANDIDATE MUST BE WILLING TO COMMUTE TO PORT MOODY AREA, PENDING OFFICE RELOCATION*
Job Type: Full-time
Pay: $60-75K base salary, with potential total compensation of $90-100K+ including performance incentive bonuses.
Schedule:
- Monday to Friday
- Commission pay
Job Type: Full-time
Pay: $60,000.00-$75,000.00 per year
Additional pay:
- Commission pay
- Dental care
- Paid time off
- Monday to Friday
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