About IQ Offices

We offer flexible and inspiring workplace solutions at prime in-demand addresses across Canada. Luxurious private offices, coworking environments, meeting rooms, event spaces and virtual office solutions are added to top-quality services to provide our Members with a seamless experience every day.

Established in 2012, i Q began as a single-location shared office and has evolved into the largest Canadian-owned coworking provider in Canada. Today, with flexible lease terms, a high on-site staff-to-member ratio, central downtown locations, bright and inspiring interior designs and full office amenities, i Q empowers successful teams with exceptional workspace experiences.

Job Overview

The Community Associate will work with the Community Manager to ensure all aspects of the location's operations are running smoothly and that all Members and Visitors are having the best possible experience.


This is a full-time position and you will be required to be on-site Monday to Friday.


Key Responsibilities (Included below but are not to be limited to)

• On-site support
  • Maintain, and stock shared kitchen spaces and common areas
  • Conduct inventory and procurement processes
  • Conduct exemplary Tours at your site for prospective members and conduct follow up as required
    
  • Conduct cleaning duties
  • Resolve issues and provide tech support for onsite Members including meeting room and zoom rooms, printers, phone, and internet
  • Maintain reception coverage for all Members, guests, and vendors
  • Manage inbound/outbound reception phone calls – responding, redirecting, forwarding

• Administrative support
  • Capture photographs and content as required for company social media accounts
  • Manage and oversee location calendar and oversee daily appointments and scheduling of meeting rooms and onsite resources
  • Maintain accurate member database information

• Member experience
  • Greeting and customizing experiences for all members
  • Responsible for mail management services for all members- forwarding, delivering to office, scanning

• Financial
  • Receipt tracking and uploading of all procurement expenses incurred
  • Accountable for timely submissions of Monthly Credit Card Purchase Orders
  • Submitting monthly printer logs to Accounting

Working Conditions & Physical Demands

• Occasional after-hours and weekend work required
• Shifting workday hours based on opening and closing duties
• Required cleaning tasks and daily rounds
• Ability to move 30lbs as it relates to onsite inventory, storage, and member equipment needs

Skills & Qualifications

• Strong customer service orientation
• Excellent communication skills, both written and verbal
• Exceptional time management, organizational and people skills
• Proficiency in various technology platforms and related systems

Our Ideal Team Member

• You’re energetic and active in building meaningful relationships
• You're a creative thinker, flexible and appreciate a little creative chaos
• You thrive under pressure and want to work with the best team at all times
• You’re always in search of new ideas and love a good challenge
• You speak up and expect to be heard and you always do what it takes to do better

Why IQ?


We work hard, and we have fun. Success is what motivates us every day to be the best and keep winning in the market. We offer a variety of perks to ensure our team can always work hard and play hard:

• Opportunity for growth, competitive salary and health benefits
• Complimentary tea, coffee and snacks
• Company socials & outings
• Collaborate with a fun bunch of bright, talented co-workers
• Trendy, up-scale office facilities in downtown locations

Join IQ today


i Q’s culture fosters a friendly, open-minded workplace. As a member of a dynamic, high-performing team, each i Q employee is hungry to learn, valued for their contribution and approaches each day excited to make an impact. With great reasons to work here, take advantage by submitting your application to join our growing team.


If this sounds like a position of interest, please submit your resume. We thank all applicants, however only those selected for an interview will be contacted. Thank you for your interest.


Equal Opportunity Employer


We are proud to be an equal opportunity employer and are committed to building a work environment that is both diverse and inclusive. You will receive consideration for employment regardless of race, religion, gender, gender identity or expression, sexual orientation, ethnicity, creed, disability, or age.

Accommodation


IQ Offices welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. Please contact the HR team at hr@iqoffices.com should you require any accommodation needs.