Primary Job Posting Location:

Owen Sound, Ontario Canada
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

UPS is the world’s largest package delivery company and a provider of supply chain management solutions.”
At UPS we discover how we combine endless opportunities innovation and rewards to create a truly unique career experience. With our unique promote-from-within culture you'll always find exciting new opportunities at every level of the organization. From training and education to growth and empowerment you have the freedom to forge a career path that can take you anywhere you want to go.

Position Summary:

This position entails providing inbound telephone customer support, determining the nature of each call or inquiry. It involves daily communication with internal and external customers through phone, fax, and email. Additionally, this role includes inputting and processing both domestic and international shipments in compliance with UPS and local government regulations.

Job Type: Part-Time - Permanent
Work Location: 3225 East Bayshore Rd, Owen Sound, ON. N4K 5N3
Workdays: Monday to Friday
Shift Start: 7:00 AM to 10 AM. Shift averages 3-5 hours a day, start times/finish times may vary with operational need. Flexibility required.
Pay rate: $17.30/hr.

** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**

Responsibilities and Duties:

• Manage and screen incoming telephone calls to ensure efficient communication
• Accurately input data into UPS systems, adhering to specified deadlines to maintain data integrity
• Review legal documents meticulously and forward them to the appropriate departments or personnel
• Provide comprehensive administrative support to the management team, facilitating smooth operations

Qualifications / Requirements:

• Strong communication skills, both verbal and written
• Proficiency in MS Office Suite, with a typing speed of 40+ words per minute
• Ability to excel in a fast-paced and high-pressure environment
• Willingness to work flexible shifts as needed

Compensation and Benefits:

• Hourly pay rate of $17.30
• Extended health and dental benefits available after one year of service
• Two weeks of paid vacation following one year of employment
• Immediate access to UPS ‘Employee Discounts’ upon hiring
• Paid training programs
• Opportunity for advancement within a Fortune 50 Company
• Complimentary onsite parking

Working Conditions:

• Exposed to changing temperatures while working in a warehouse environment.

Of Note:

• In our industry, this position is also known as Warehouse Worker Warehouse Associate Sorter Loader/Unloader and Shipper/Receiver.

“UPS Canada is a diverse and equal opportunity employer. If you require a workplace accommodation, please advise our Human Resources representatives. Thank you for your interest in UPS Canada.

UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.