Number of positions available: 1
Status: Full-Time, Permanent
Closing Date: Sept 11, 2024

OUR TEAM
We are more than just planes and tarmacs. Our purpose travels beyond our runway into the communities we serve. We are about connections, stories, and life-defining adventures. We are committed to fostering an environment where our people are rewarded through meaningful work experiences.
The Calgary Airport Authority manages and operates YYC Calgary International Airport and YBW Springbank Airport and collaborates with the many partners who make up YYC - from airlines to government agencies and retail outlets. This is an exciting time to join our #YYCCrew and drive YYC forward as one of Canada"s best airports!
WHAT YOU WILL DO
As the Director of Air Service Development, you will be at the forefront of shaping the future of our air services and cargo operations. In this dynamic role, you"ll identify and cultivate new airline routes and services, turning innovative ideas into tangible results. Your strategic vision will drive the development of new market opportunities, while your negotiation skills will build strong partnerships with key airline carriers. You"ll leverage market trends and passenger data to craft and execute compelling strategies that enhance our service network. If you’re passionate about transforming the aviation landscape and eager to lead initiatives that elevate our airport’s global presence, we want you to join our team and make an impactful difference.
RESPONSIBILITIES INCLUDE:

• Identify and drive strategies that will ensure YYC is proactive in establishing air services to meet the needs of our partners and catchment area.
• Develop and implement a strategic plan for air service development inclusive of key milestones over the 1 to 5-year period.
• Responsible for identifying and pursuing air cargo and logistics development opportunities.
• Recommend strategies that will ensure the Airport Authority is proactive in establishing an international air cargo and logistics platform at the airport.
• Research and analyze market trends, passenger data, and industry developments to identify potential new routes and services. Develop strategic plans to attract and retain airline carriers.
• Keep abreast of all air cargo related activity that will impact the competitiveness and success of the cargo program at the airport.
• Engage with airline carriers and other stakeholders to negotiate service agreements and foster strong partnerships. Represent the airport in meetings, conferences, and industry events.
• Create and execute strategies to enhance air service offerings, including route expansions and new service introductions. Oversee the implementation of new services and monitor their performance.
• Building, leading and developing a high performing team through effective performance management, succession planning, training and modelling our corporate culture and values.
• Partner with travel and tourism organizations at the local, provincial and federal level to align their investments to existing and future markets with potential.
• Utilize data and analytics to track the performance of existing routes, assess market demand, and adjust strategies as needed. Prepare reports and presentations for airport management and stakeholders.
• Work closely with airport operations, marketing, and other departments to ensure seamless integration of new services and effective communication of changes to stakeholders.

WHAT YOU BRING

• Undergraduate degree in Business, Economics or related discipline or an equivalent combination of education and experience.
• 8-10 years’ experience with aviation, transportation industry or business development.
• Excellent analytical skills, with proven ability in identifying market trends, manipulating and synthesizing market data.
• Ability to find/develop unique insights from airline and passenger data.
• Flexibility to travel extensively as required.
• A strong strategic thinker with experience providing leading-edge thinking in airport operations.
• Proven sales experience including lead generation, business case development and negotiation.
• Proven experience in developing effective interpersonal relationships both internal and external to the organization.
• Strong technical knowledge of airport and airline business trends and the competitive environment.
• Consensus builder – someone who influences others in a collaborative and productive manner while leading change and taking calculated risks.
• Strong track record building effective teams and fostering a culture of engagement.
• Ability to influence and lead innovation and change throughout the department, as well as prioritize and communicate key objectives and tactics necessary to achieve organizational goals.
• Ability to fluently speak a second language is considered an asset.

WHAT ELSE

• Must be able to obtain and maintain a Restricted Area Identification Card (RAIC).
• This role is eligible for our hybrid work model with a combination of in-office and remote work.

Our Values:
We are ACCOUNTABLE. We take ownership and step up to get the job done.
We are CUSTOMER-FOCUSED. We consider the customer in all that we do.
We are COLLABORATIVE. We are stronger when we reach out and work as a team.
We are RESILIENT. We are able to withstand or recover quickly from difficult conditions.
We are CREATIVE. We strive to find new and better ways of doing things.


Are you looking for the journey of a lifetime? One that’s focused on creating effortless and memorable experiences for millions of guests and travelers each year.
The Calgary Airport Authority is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage all qualified applicants to apply including women, Indigenous people, persons with disabilities, members of visible minorities, members of the 2SLGBTQ+ community, and others who may contribute to organizational diversification of ideas