Canada Job Openings
LaPrairie Group
Dispatcher
Fort McMurray
FULL TIME
October 16, 2024
ENTREC Alberta Ltd. is committed to providing our customers with the highest quality of service and safety for the best transportation experience. We are dedicated to achieving maximum efficiency and productivity to support our mission and vision of being a proven leader in specialized over-weight, over-sized cargo hauling and jack & slide services providing the highest quality service, safety, value, and integrity resulting in customer satisfaction.
Responsibilities:
Duties may include, but are not limited to:
- Dispatch drivers and manage scheduling & logistics as needed with the necessary permits and directions.
- Provide ongoing support and assistance to drivers from start of job to finish.
- Manage incoming phone calls from drivers, customers, management.
- Communicate with supervisors in the field to ensure adequate tools, equipment and manpower is available.
- Monitor road conditions, bans, construction zones and accidents to revise routes as needed.
- Maintain accurate and timely data information in the company’s custom dispatch and quoting platform.
- Maintain and update annual permits.
- Provide active communication with customers to address concerns and requests in a professional and efficient manner.
- Ensure high standards of safe work practices while maintaining optimal efficiency.
- Establish methods to meet work schedules and co-ordinate work activities.
- Resolve work problems and recommend measures to improve productivity and product quality.
- Assist in the resolution of equipment problems.
- Monitor job progress and provide regular reporting to the Operations Manager.
- Review and verify paperwork such as daily logs, inspection logs, delivery receipts, vehicle inspection, hours of service, etc..
- Work with customer/contractor dispatchers to develop a scheduling system to coordinate, track and provide trucking for delivery of product to customer jobsites.
Skills and Requirements:
- Minimum of two (2) + years of experience dispatching for trucking and/or heavy hauling, and/or crane or picker truck company.
- Self-motivated, organized, and able to work in a high-pressure environment.
- Excellent verbal and written communication skills & strong problem-solving skills.
- The ability to build relationships with employees in all departments and levels of the organization by dealing with everyone professionally and tactfully.
- Ability to promote positive safety culture.
- Computer literacy, in general, with Microsoft Office training.
- Good financial and business awareness to be able to provide the company with cost-effective solutions.
- Ability to communicate with all levels of the organization and its executive team.
- Able to maintain and build relationships with ENTREC customers.
- Ability to bring new customers to company will be considered a definite asset.
- Candidate must have a clean driver's abstract.
La Prairie Group of Companies (LAPRAIRIE) is a family-owned group of companies that provides full-service crane and rigging, heavy hauling, highway and bridge maintenance, civil construction, fleet maintenance and industrial mineral mining and distribution services to customers across Western Canada and Northeastern USA. The 100% Canadian family-owned group of companies' services customers through their various subsidiaries, including, La Prairie Crane, Northland Fleet Services, Entrec Alberta, Capstan Hauling, La Prairie Works, La Prairie Works Oilfield Services, and Canadian Silica Industries.
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