Job Description:
As the Fulfillment Manager, you will lead our fulfillment team, utilizing Warehouse Management Systems (WMS) to enhance processes and set performance targets. Your role is crucial in taking our operations' efficiency, accuracy, and productivity to new heights!
Key Responsibilities:

• Lead, mentor, and motivate the fulfillment team to achieve high performance and operational goals.
• Provide comprehensive training and support to ensure team members are equipped to perform their roles effectively.
• Use Warehouse Management Systems (WMS) to monitor and optimize inventory levels, order processing, and warehouse operations.
• Ensure effective use of WMS to track shipments, manage stock, and streamline workflows.
• Continuously evaluate and improve fulfillment processes to boost efficiency and accuracy.
• Implement best practices and innovative solutions to overcome operational challenges and enhance productivity.
• Track and analyze key performance indicators (KPIs) related to fulfillment operations.
• Prepare and present regular performance reports, identifying areas for improvement and implementing corrective actions as necessary.
• Collaborate closely with other departments, including account management, customer service, and sales, to ensure seamless fulfillment processes.
• Address and resolve issues in coordination with cross-functional teams to maintain smooth operations.

Qualifications:

• Proven experience as a team leader or manager in fulfillment or logistics operations.
• Strong knowledge and hands-on experience with Warehouse Management Systems (WMS).
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze data, generate reports, and make informed, data-driven decisions.
• Strong problem-solving skills with the ability to adapt to changing priorities.

What’s in it for me?
We want you to enjoy doing what you do best, and we promise to give you the autonomy and support to do it in a way that works for everyone - our clients, colleagues, and most importantly, YOU. Some of the benefits we offer include:

• Birthday and work anniversary celebrations: Whether it's your birthday or work anniversary, we're all about celebrating you!
• Flex Time: We offer flexible start times to accommodate your schedule and preferences. This position is based out of our headquarters in Mississauga, Ontario.
• Office gym: Our exclusive office gym is available 24/7 at our head office in Mississauga. It’s not a commercial gym, but it has all the necessities—and more!
• Corporate Telco Discount: Benefit from our exclusive corporate discount for you and your family!

What does Stallion Express do?
Stallion Express (www.stallionexpress.ca) is a Toronto-based company specializing in B2B shipping solutions for online sellers. With multiple locations in Ontario, BC, and Quebec - our clients range from part-time e Bay sellers to bigger e Commerce web stores, shipping hundreds of packages per day! We’re a dynamic team working towards a common vision: To help Canadian sellers ship parcels at the lowest possible rates. 20,000+ businesses in Canada have already saved over $10,000,000 in shipping costs for over 12 million parcels with Stallion Express.
At Stallion Express, we embrace diversity and encourage applications from individuals of all backgrounds and experiences. Your journey with us starts here!
Job Types: Full-time, Permanent
Pay: $70,000.00-$80,000.00 per year
Benefits:

• Casual dress
• Company events
• Dental care
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Mississauga, ON L5T 1S7: reliably commute or plan to relocate before starting work (required)

Application question(s):

• What is the maximum number of team members you've managed in your previous role?
• Which Warehouse Management Systems (WMS) do you have experience with?

Experience:

• Warehouse management system: 2 years (required)
• Order fulfillment: 2 years (required)
• Leadership: 1 year (required)

Licence/Certification:

• First Aid Certification (preferred)

Work Location: In person