Title: Heavy Equipment Service Technician
Department: Service
Since 2000, the Vermeer Canada team has been adding value to our customers’ businesses through our partnership and support and our desire to help build sustainable and responsible communities. We are a family-oriented company that is passionate about the Vermeer brand and products. We value diverse perspectives and strive to create an inclusive environment where everyone feels comfortable being their most authentic self. We truly value our employees’ commitment to the important work we do, and as a result we offer industry-leading compensation and benefits, as well as professional growth and development opportunities.
Vermeer Canada is a full-service dealership that supports our customers in making the most of their business opportunities, increasing productivity and decreasing downtime. Our 16 locations are strategically placed to equip our customers where they need it most. We have three dealership branches in Alberta with full-service shop operations to serve our customers.
Are you passionate about providing an exceptional customer experience by troubleshooting and maintaining a variety of Vermeer and other heavy equipment? We're looking for a self-starter who enjoys hydraulic, electrical, and mechanical troubleshooting.
What you will do

• Troubleshoot and repair equipment failures or malfunctions in the shop and field to reduce customer downtime
• Test repaired equipment for performance and reliability
• Perform regularly scheduled maintenance on all customer equipment
• Review factory service bulletins and other pertinent information to ensure equipment is up to date
• Convey a professional presence, ensuring problems are tactfully explained and customer relations are satisfied
• Ensure problems are tactfully explained and the customer is satisfied
• Prepare job estimates in accordance with work schedules and promised completion dates, effects necessary mechanical, electrical, and/or hydraulic repairs, as required
• Maintain a familiarity with the practical operation of all equipment
• Ensures Ministry of Transportation requirements are adhered to, including daily logs and trip inspections
• Maintains and leaves all work areas clean, unobstructed, in a safe and orderly working condition
• Adheres to all Company policies and procedures, with particular emphasis on health and safety
• Attends and participates in toolbox/safety meetings

What we are looking for

• Highly motivated, self-starter with the ability to work with minimum supervision
• Strong communication skills and desire to deliver an exceptional customer experience
• Detail-orientated, consistently going above and beyond to deliver high-quality work
• Strong hydraulic, electrical, and mechanical troubleshooting skills
• Experience as a Journeyman or 4th year Heavy Equipment Technician/Apprentice preferred
• Previous experience with Vermeer, Cat, John Deere, Ditch Witch, Case and other Horizontal Drilling equipment is an asset
• Valid driver’s license. Class 3 or 5 preferred.

Travel
Minimal travel is expected of this position.
Learn more about our team at vermeercanada.com.
Job Type: Full-time
Pay: $42.00-$47.00 per hour
Expected hours: No less than 40 per week
Additional pay:

• Overtime pay

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekends as needed

Experience:

• Industrial equipment: 1 year (preferred)

Licence/Certification:

• Journeyman (preferred)
• Driver's License (required)

Work Location: In person
Expected start date: 2024-09-03