Manager, Youth & Family Programs


Date Posted: September 4, 2024
Location: Salmon Arm, BC
Competition Number: 128-24/25

BGC Okanagan is hiring a Youth & Family Manager to oversee the day-to-day operations of multiple contracts with the Aspiral team in Salmon Arm, BC. As a leader, you'll be at the helm, directly assigning work, providing guidance, and offering your invaluable oversight to our dedicated staff and programs. Step into a world where every day is an opportunity to make a difference in the lives of the Youth and Families in the Communities we serve! This is a temporary role until March 1, 2025, or the return of the incumbent.

Key Duties and Responsibilities

• Pursues, researches, and implements best practices and current thinking for each program.
• Acts as an internal and external champion for the programs and services within their assigned service stream.
• As part of the Operational Leadership Team, involved in strategic planning, leadership development and the strategic and financial health of the organization.
• Provides leadership in accordance with Agency Vision, Mission Statement and Core Values.
• Oversees the day-to-day operations of all Salmon Arm youth and family service programs.
• Ensures Agency Policies and Procedures, Program Operating Standards, WCB standards, Risk Management requirements and general safety standards are always met and followed by all staff.
• Writes internal reports regarding area of responsibility.
• Responsible for ensuring the facility meets program needs, is maintained, safe and engaging with the support of the Facilities and Transportation team. .
• Performs other related duties as required.

Community Partnerships, Program Development

• Develops an understanding of community needs and participates in community initiatives.
• Develops and evaluates programs, compares current practice with best practice, and works with staff implement changes as necessary.
• Works with staff to ensure that programs are responsive to individual needs.
Develops partnerships and relationships with key community stakeholders and maintains an effective working relationship with them. Works with stakeholders to develop and implement programs that are based on community need and consistent with core programming areas. Represents or ensures Organizational representation at meetings, committees, and any organizations which influence program development and implementation.

People

• Responsible for mentoring/coaching, leading, directing, empowering and creating a positive culture with staff.
• Provides leadership to assigned Program Coordinators and directly supervises front line staff in programs without Program Coordinators; including hiring, selection, orientation, coaching, supervision and discipline up to termination in accordance with agency policy.
• Identify training and professional development needs for staff that directly impact program quality. Creates and facilitates training sessions.
Responsible to ensure all programs are adequately staffed.

Financial Management Oversight

• Provides support and leadership to staff to help develop budgets.
• Involved in the preparation and development of the Organizations budget.
• Determines program resources and budgetary needs for new program initiatives and existing programs.
• Ensures budget compliance within approved budget guidelines and makes recommendations as necessary.
• Reviews financial statements and provides support to staff if adjustments are needed.
• Involved in writing grants and funding proposals to support program delivery.

Reporting

• Collects data and makes presentations to ensure accountability to funders.
Maintains a current awareness of developments in assigned areas of responsibility. Complies with all contracted expectations including outputs, outcomes, administrative reporting requirements and Share Point. Completes operational reporting to measure progress in areas of responsibility.

Program Delivery

• Responsible for delivering programs in certain contracts.

Qualifications

• Degree/diploma in a related human/social service field and/or experience working in partnership with community agencies and local governments in meeting the needs of children, youth and families
• Excellent communication skills, including verbal and written
• Demonstrated teamwork and leadership skills
• Proficient with Microsoft Office Suite, including Excel, Word, Publisher, Power Point

Hours: 30 hours per week, hours scheduled Mon-Fri, between 9:00 am-4:00 pm with some flexibility
Rate of Pay: $32.00 per hour
Closing Date: Open until filled

As an equal opportunity employer, BGC Okanagan is committed to the prioritization of equitable and inclusive employment practices. Our goal is to be representative of the communities we serve, and we encourage applications from communities which are structurally marginalized based on race, disability, age, sex, religion, sexual orientation, nationality, social or ethnic origin, gender identity and/or expression. If any candidate needs any accessibility support throughout the hiring process, we will accommodate such requests when made. You will only be considered for a position with BGC Okanagan if you’re legally entitled to work in Canada. Eligible applicants include Canadian citizens, permanent residents and refugees in Canada with legal status.
We appreciate and thank all applicants for their interest, however only short-listed candidates will be contacted.